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Twice Daily · 2 months ago

Retail Team Member - 2nd Shift

Arrington, TN

Full-time

Onsite

New Grad, Entry Level

Twice Daily is a community-focused convenience retailer and has been recognized as a top employer for the last six years. They are seeking motivated individuals to join their team as Retail Team Members, responsible for providing excellent guest service and food experiences.

Food and BeverageFood DeliveryRetail

Responsibilities

Welcome every guest as they walk in the door

Build lasting relationships with every guest and get to know their needs

Treat every guest like they are the first guest of the day

Each Team Member plays a part in delivering an excellent food service experience for our guests

Whether you are preparing food, selling food, or helping guests find food items they are looking for, we all have a responsibility for quality, safety, and efficiency of how we deliver foodservice programs

Understands the needs of your teammates and guests, able to take action to find answers and solutions

Able to resolve issues with guests, making them want to come back again

Identify new and better ways of doing things and able to communicate them effectively

Provide a pristine environment for our guests in all areas

Uphold brand standards by keeping our promise to be Cleaner, Safer, and Friendlier than the competition

Able to read and react to the guests and store’s needs by being proactive and reactive in completing multiple tasks at the same time

Running a cash register, stocking shelves, cleaning restrooms, and marketing promotions are things you may do in our fast-paced environment

Cultivate an exciting, fun environment from the time the guest walks in by personalizing every guest experience

Participates in the Made to Order program, being the bridge between the guest and the kitchen

Be a brand ambassador that champions the guest experience

You will be providing food and drink samples while exciting and educating our guests on current offerings and promotions

Maintains cleanliness of kitchen and kitchen equipment

Maintains sanitation, health, and safety standards in all work areas

Follows Brand Standards, adhering to recipe integrity, producing a consistent and Fresh All Day food offering

Has full oversight of all kitchen and food responsibilities, including ordering, product rotation, and inventory management

Learn how to create handcrafted beverages using the finest Swiss machinery, brewing specially selected beans from farmers across the world, to create a differentiated food and beverage experience that sets us apart from the competition

Collects payments, makes accurate change, maintains an accurate cash drawer

Qualification

Guest ServiceFood ServiceCashierBilingualProblem SolvingAccountableReliablePunctualCoachableBasic math functionsClear communicationTeam-first attitude