Reliance Connects ยท 2 months ago
Install/Repair Technician
Estacada, OR
Full-time
Hybrid
New Grad, Entry LevelReliance Connects is your local source for superior voice and broadband services. In this role, you will be responsible for the installation of fiber and copper internet and voice services, as well as addressing trouble tickets and conducting routine maintenance tasks.
Telecommunications
Responsibilities
Skillfully perform on-site installations of fiber and copper services, including navigating attics, crawl spaces, and walls within homes and businesses
Employ professional cable routing techniques, seamlessly transitioning cables from exterior to interior while upholding the aesthetics of the building
Undertake maintenance and repairs of outside plant facilities, ensuring optimal functionality
Interpret and apply cable records and station apparatus schematics for accurate service provision
Utilize power tools with safety as a priority to mount cables and fixtures
Employ hand tools to dig holes and trenches for installation and troubleshooting purposes
Establish connections between customers' devices and communication equipment like routers and modems
Thoroughly test circuits, equipment, and alarms to verify services and functionality
Provide customer service, education, and clear explanations of all services and equipment
Skillfully read and interpret results from copper and fiber optic test equipment
Adhere to codes, standards, and legal regulations to maintain a safe work environment
Display eagerness to learn new applications and technologies that enhance customer service performance
Participate in an on-call rotation and be available for after-hour work as required
Be adaptable to additional duties and tasks as determined by the Company
Qualification
Required
A positive attitude and a strong work ethic are fundamental
Ability to discern differences in wire and cable colors
Demonstrated knowledge of how the Internet functions
Strong problem-solving inclination
Familiarity with Outside Plant functions
Possession of a clean driving record and a valid driver's license
Effective oral and written communication abilities
Self-motivation and the capacity to work both independently and as part of a team
Comprehensive background in data, internet, and networking
Proficiency in PC-based programs, including Microsoft applications
Capability to read blueprints and effectively use associated test equipment
Aptitude for quickly learning new products, procedures, and programs, and making well-informed decisions
High School Diploma or equivalent (Some College preferred)
Proficiency in diagnostic test tools such as Optical Power meters, Optical Time Domain Reflectometer, and Ethernet Test gear
Ability to work independently and without direct supervision
Comfort working in indoor spaces with limited ventilation, such as attics during extreme heat
Exposure to elements like dust, dirt, noise, insects, and cleaning solutions
Flexibility to work outdoors in all weather conditions and at varying times of day or night
Willingness to work near power lines and electrical sources
Willingness to work and travel in inclement weather conditions
Preferred
Some College preferred
Company
Reliance Connects
A local source for superior voice, video, and broadband services.
Founded in 1901
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase