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Cary Street Partners · 1 day ago

Senior Registered Client Service Associate

Charlotte, NC

Full-time

Onsite

Senior Level

5+ years exp

Cary Street Partners is a firm that focuses on wealth management, and they are seeking a Senior Registered Client Service Associate to provide primary support to their Wealth Management Group. This role involves managing, retaining, and deepening client relationships, supporting Financial Advisors, and ensuring a positive client experience.

Asset ManagementVenture CapitalWealth Management

Responsibilities

Builds, strengthens & retains client relationships by proactively meeting & when possible, exceeding client expectations

Takes a strategic perspective in managing existing client relationships by understanding client goals and concerns and seeking solutions to client needs

Regularly communicates with clients to keep advisor appraised of life events and changes in financial circumstances or goals

Provides a consistently positive client experience through excellent service and execution in maintaining client accounts

Proactively maintains client accounts within custodian and firm systems

Displays deep industry knowledge in assisting clients

Follows strict adherence to all CSP compliance policies, procedures, and standards

Provides analytical support in managing client accounts - performance, projections & suitability for investment strategies

Manages complex client accounts, including business/corporation accounts as well as ultra-high net worth families

Makes recommendations to clients that are in-line with their existing strategies, including rollovers & new accounts when requested

Participates in client meetings, takes meeting notes & inputs them into Salentica, and manages action items

Enters data & builds client profile in eMoney

Handles Alternative Investment paperwork, collaborating with other departments and external parties as needed

Completes annuity & insurance paperwork as needed

Creates internal performance reports to review with Financial Advisor

Manages ramq submission and facilitates rollover calls & transfers

Trades & recommends ways to raise cash

Reviews positions in account and cost basis to evaluate tax consequences

Completes tax loss harvesting trades under FA direction

Performs trade reconciliations within Black Diamond or custodian platform

Assists with the establishment and maintenance of advanced administrative services, including Priority Lines of Credit, and Private Equity/Credit or direct indexing offerings

Coordinates with external COIs like CPAs, realtors, executive assistants, and estate attorneys to create a 'family office' experience

Collaborates across departments, including with Operations and Compliance, to research new custodians, SMAs, and private placements for clients, and completes appropriate paperwork, generally under tight deadlines

Champions CSP and effectively utilizes firm resources and tools in managing client accounts

Qualification

SIE licenseSeries 7 licenseSeries 66 licenseClient relationship managementEMoney softwareFirst Clearing experienceSchwab experienceCustomer service skillsMicrosoft Office proficiencyCommunication skillsTeam player