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Geisinger · 2 months ago

Electronic Health Record Analyst I (Environment Support Focus)

United States

Full-time

Remote

Entry Level

2+ years exp

Geisinger is dedicated to caring for patients and communities, and they are seeking an Electronic Health Record Analyst I to support their electronic health record environment. This role involves maintaining and supporting the system, troubleshooting, and implementing new modules while ensuring efficient workflows and effective communication with stakeholders.

Health CareHospitalMedical

Responsibilities

Develops a strong understanding of assigned applications, modules and integrations

Possess operating knowledge of the underlying technologies associated with a typical large scale electronic health record environment including client/server architecture, Active Directory, LAN/WAN fundamentals, Cloud architecture and related concepts, storage fundamentals, virtualization technologies, application delivery/presentation, database fundamentals, web-based applications and certificates, security, performance and troubleshooting tools, among others

Possess operating knowledge of Windows based workstations, iOS and Android based mobile platforms, and common peripherals including document and barcode scanners, print devices, point of sale devices, electronic signature devices, cameras, among others

Meets with relevant personnel to gather information and observe workflows

Understands the current and proposed standard workflows. Identifies opportunities to streamline the workflow to gain efficiencies

Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation

Performs application testing including scenario-based and parallel testing

Learns to apply critical thinking to problem solving and strives to understand the root cause of the issue

Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership. Provides regular updates regarding work status via standard documentation tools and/or huddles, meetings, etc. Learns and begins to apply appropriate issue escalation

Completes system build and documentation in accordance with department guidelines and in adherence to change management policy

Actively participates in meetings by being an engaged listener and offering both feedback and input

Adheres to best practices regarding information security

Participates in team on-call rotation to provide 24x7x365 support to assigned areas

Provides remote and/or on-site support as needed to end-users

Supports system upgrades, patches, and monitoring

Assists in the preparation of department guidelines, standards, procedures, and policies

Participates in vendor review and selection processes

Willing to obtain & maintain appropriate certification/s as deemed necessary in-order to successfully fulfill job obligations/responsibilities. For example, specific vendor certification in client systems or application management

Qualification

Electronic Health Record systemsClient/server architectureCloud architectureWindows operating systemsMobile platforms supportDatabase fundamentalsCritical thinkingEffective communicationTeam collaborationDocumentation skills

Required

High School Diploma or Equivalent (GED)

Minimum of 2 years relevant experience

Develops a strong understanding of assigned applications, modules and integrations

Meets with relevant personnel to gather information and observe workflows

Understands the current and proposed standard workflows. Identifies opportunities to streamline the workflow to gain efficiencies

Performs application testing including scenario-based and parallel testing

Learns to apply critical thinking to problem solving and strives to understand the root cause of the issue

Completes system build and documentation in accordance with department guidelines and in adherence to change management policy

Actively participates in meetings by being an engaged listener and offering both feedback and input

Adheres to best practices regarding information security

Participates in team on-call rotation to provide 24x7x365 support to assigned areas

Provides remote and/or on-site support as needed to end-users

Supports system upgrades, patches, and monitoring

Assists in the preparation of department guidelines, standards, procedures, and policies

Participates in vendor review and selection processes

Willing to obtain & maintain appropriate certification/s as deemed necessary in-order to successfully fulfill job obligations/responsibilities

Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.

Company

Geisinger

Glassdoor3.5

Geisinger is a health and wellness organization that offers orthopaedic, weight-management, and heart care services. It is a sub-organization of Risant Health.

Founded in 1915

Danville, Pennsylvania, USA

10001+ employees