Tessera · 2 months ago
Business Systems Intern
Tessera is a national leader in employing individuals with disabilities and veterans, dedicated to delivering exceptional customer experiences. The Business Systems Intern will support technology requirements, assist in application rollout, and participate in process improvement efforts across various teams.
Non-profit Organization Management
Responsibilities
Participate with the Network and Security Administration for Tessera. Your role is to observe and learn our processes bringing creative thoughts with the intent of providing a different perspective or approach
Participate with the Workday Team as part of an Application Support role. Understand what Tessera uses Workday for and assist with ongoing projects. The candidate will walk away with basic skills supporting the various modules of Workday that Tessera has deployed. Application support skills are part of SAS (Software as a Service) environment and will be developed as part of this rotation
Participate with the IBM Maximo Team as part of an Application Development role. The intern will be part of a team that is continually improving our implementation of this work management tool and see how it supports our technicians in the field. If the intern has the necessary skills, they may be asked to assist with some of the projects this team has underway. Application development, supporting real work environments, will be developed as part of this rotation
Participate with the End User Support team to see how Tessera delivers outstanding customer service to our end users across all technologies. Including but not necessarily limited to, how we manage the workflow to provide timely support. The intern will gain experience working with end users directly as a member of this team. Customer Service Skills will be developed supporting technology as part of this rotation
In addition, there will be other interns as part of the program, and group activities will be made available
Work on a collaborative intern cohort team project
Maintain a professional and positive attitude
Attend intern team meetings and trainings
All Other Duties as Assigned
Qualification
Required
Strong analytical, communication, negotiation and interpersonal skills
Ability to solve problems, embrace change, and work independently
Proficient with Microsoft Office applications
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act
Preferred
Preferably in process of obtaining a BA/BS in Computer Science or similar field
A valid state driver's license is preferred with the ability to obtain and maintain coverage by Tessera's insurance
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act
Must be able to obtain and maintain applicable security clearances and installation access
Benefits
Paid federal holidays and paid sick leave on a pro-rata basis, based on number of hours worked
Professional development, certifications, and training opportunities
Employee Assistance Program (EAP)
An engaging wellness program including an on-site gym
Company
Tessera
With a purpose of creating opportunities for people with disabilities, we deliver services to our customers with more rigor, more heart.
Funding
Current Stage
Late StageCompany data provided by crunchbase