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The Home Depot · 2 months ago

Manager, Online User Experience Design

Atlanta, GA

Full-time

Onsite

Mid, Senior Level

5+ years exp

The Home Depot is seeking a User Experience Manager responsible for attracting, retaining, and developing top talent in designing intuitive products. This role involves collaborating with teams of designers, conducting business reviews, and guiding the user experience efforts across various products and projects.

E-CommerceHome and GardenHome DecorHome ImprovementRetail

Responsibilities

Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help design enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience

Aligns user experience efforts across products and projects

Communicates with key user and operational groups to understand business needs

Elicits ideas and assists team members with gaining shared understanding, and aligns the product team and stakeholders

Presents complex design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners

Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise

Documents, reviews and ensures that all quality and change control standards are met

Reviews recommended designs and work of UX team members to ensure that designs are aligned with company, stakeholder, and end user priorities

Receives and prioritizes incoming requests from business partners and stakeholders

Guides the analysis of user experience data and provides recommendations to address business needs

Coaches and pairs with product team members (UX, engineering, and product management) across product teams to design solutions and share best practices

Guides the creation of designs such that information is easy to find, consume and understand

Guides the communication of ideas and designs to end users and product team members

Provides leadership, mentoring, and coaching to User Experience professionals

Attracts, retains, and develops top talent

Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback

Fosters collaboration with team members (Engineering, Product Management, etc.) to drive value and identify and resolve impediments

Acts as a proponent of UX practices

Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs

Guides more junior team members in strategy, alignment, analysis, and execution tasks

Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

Qualification

User Experience DesignTeam LeadershipCross-functional CollaborationUser ResearchInteraction DesignInformation ArchitectureVisual DesignStakeholder ManagementTalent DevelopmentMentoringCommunication SkillsAdaptability

Required

Must be eighteen years of age or older

Must be legally permitted to work in the United States

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

Preferred

5-7 years of relevant work experience

Experience working as a UX Designer in a modern software development based enterprise environment and overseeing team members

Proficiency in guiding more junior team members through User Experience fundamentals in a professional setting

Experience managing and growing team members in a professional setting

Experience balancing workloads across teams

Mastery in one or more of the following disciplines: user research, interaction design, information architecture, visual design; Experience with the others

Mastery in translating user needs into visual assets and guiding others to do so

Mastery in working as part of a collaborative, cross-functional modern software development team