Brick Executive Search · 13 hours ago
Chief Digital Officer
Chicago, IL
Full-time
Onsite
Director/Executive
$250K/yr - $350K/yr
15+ years expBrick Executive Search has partnered exclusively with a company experiencing rapid scaling driven by strong demand and operational momentum. The Chief Digital Officer (CDO) is responsible for driving eCommerce revenue growth, profitability, and digital transformation while integrating commercial strategy with a strong focus on digital acceleration and customer experience.
Staffing & Recruiting
Hiring Manager
Hope Brick
Responsibilities
Develop and implement an integrated digital commercial strategy spanning eCommerce, marketing, wholesale,with measurable growth objectives
Monitor competitive landscape, consumer trends, and disruptive business models to continuously refine go-to-market strategies
Drive innovation across divisions to achieve KPIs and long-term growth targets, ensuring profitability through strong financial analysis, forecasting, and P&L management
Partner with cross-functional leaders across Finance, Merchandising, VM, and Marketing to align financial, sales, and product strategies, ensuring decisions are informed by 360 customer insights, digital performance data, and real-time analytics across all channels
Report key metrics and digital/commercial KPIs to the executive team and board, ensuring transparency, ROI measurement, and data-informed decision-making
Develop and lead the digital roadmap, including web optimization, UX design, new digital channel launches, and integration of emerging technologies
Oversee digital commerce operations across .com, marketplaces social commerce platforms, driving innovation in customer engagement and conversion optimization
Implement best-in-class tools for A/B testing, personalization, and localization to drive scaling/ expansion and enhanced customer experience
Define processes for digital assortment, content strategy, and performance reporting to ensure scalability and alignment with growth objectives
Partner with Technology and IT teams to ensure alignment on architecture, cybersecurity, data governance, and scalable infrastructure supporting digital initiatives
Establish governance for enterprise data, analytics, and AI capabilities, ensuring quality, compliance, and consistency across all systems and business functions
Oversee integration of CRM, ERP, and marketing automation systems, ensuring seamless data flow across platforms
Champion the adoption of AI and automation capabilities in partnership with IT, ensuring their strategic application to drive efficiency, personalization, and engagement
Own vendor and technology partner selection, management, and evaluation, ensuring best-in-class digital capabilities
Lead the performance marketing strategy across SEM, SEO, Affiliates, Paid Social, Display, Email/SMS, and new digital platforms, ensuring effective acquisition and retention
Allocate and manage performance marketing budgets by channel with KPI-driven forecasting to maximize ROI
Build and oversee loyalty, retention, and remarketing programs, ensuring a unified customer experience across all digital and physical channels
Leverage consumer analytics, insights, and data mining to refine targeting, personalization, and customer engagement
Develop a comprehensive customer lifecycle strategy that maximizes lifetime value (LTV) through segmentation, predictive modeling, and personalization
Embed a 'test, learn, and scale' culture within marketing and CX teams to accelerate innovation and responsiveness to consumer behavior shifts
Attract, develop, and inspire world-class talent across commercial, digital, and customer experience teams
Foster a culture of innovation, collaboration, and agility that aligns with organizational goals
Ensure employees and teams are aligned with a digital-first, customer-centric strategy, embedding technology-driven decision-making throughout the organization
Serve as a forward-thinking leader, staying ahead of global retail, digital commerce, and marketing trends to continuously innovate and adapt
Drive an inclusive, high-performance culture that values experimentation, accountability, and continuous learning
Qualification
Required
15+ years of progressive leadership in commercial strategy, digital commerce, and global retail
Proven track record of developing and executing integrated commercial and digital strategies that accelerate growth
Deep expertise in digital marketing, e-commerce management
Strong financial acumen with experience managing large-scale P&L, forecasting, and revenue optimization
Demonstrated ability to lead cross-functional teams and build strong external partnerships
Customer-centric mindset with proven success in creating seamless omnichannel experiences
Exceptional leadership, communication, and strategic decision-making skills
High adaptability to evolving digital tools, platforms, and market trends (expertise in RLM, Salesforce, AWS, ActionIQ, Teamwork, and/or Proximity a plus)
Experience managing vendor ecosystems, SaaS providers, and digital agencies
Strong grasp of data privacy, global compliance, and ethical use of digital technologies
Track record of delivering measurable results across digital revenue growth, margin improvement, customer engagement, and ROI
Demonstrated history of scaling brands
Company
Brick Executive Search
Brick Executive Search offers the industry knowledge necessary to present you with the most qualified candidates for your business.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase