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Paycom · 4 hours ago

Strategic Account Manager - Salt Lake City

Salt Lake City, UT

Full-time

Onsite

Mid Level

$95K/yr - $95K/yr

Paycom is a leading provider of HR software solutions, and they are seeking a Strategic Account Manager to manage and retain existing client relationships while identifying additional revenue opportunities. The role involves leveraging technology to enhance client satisfaction and driving account profitability through strategic recommendations and regular client engagement.

Human ResourcesSoftware

Responsibilities

Leveraging technology to ensure they see a return on current and future investments

Identifying and developing additional revenue opportunities to add to their portfolio

Maximizing employee and client usage of Paycom software

Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service

Cultivates and nurtures existing client relationships for strong retention

Achieves sales quota and revenue goals through client retention and account expansion strategies

Proactively analyzes, clarifies, and validates client needs on an ongoing basis

Drives revenue retention/growth, account profitability, and client satisfaction/loyalty

Performs client presentations articulating the value proposition of software/solution/service offerings

Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools

Conducts the required number of face-to-face meetings on a weekly basis + Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions

Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations

Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities

Develops a complete understanding of the client’s organizational structure

Assists in software development efforts by delivering feedback on market needs and opportunities

Qualification

Client relationship managementSales strategy developmentAccount expansionSoftware proficiencyAnalytical skillsIndustry knowledgeCommunication skillsPresentation skills