The Hanover Insurance Group · 1 day ago
PL EIA Sales Producer
Worcester County, MA
Full-time
Hybrid
Entry, Mid LevelThe Hanover Insurance Group has been committed to delivering on their promises for over 170 years. They are seeking an EIA Sales Producer to manage customer relationships and sell insurance products, focusing on both new customer acquisition and existing client management.
Insurance
Responsibilities
Use knowledge and selling techniques to build value in the product tailored to the customer
Overcome objections & solve prospect or policyholder problems
Perform high volume of outreach to leads and prospects to drive new business growth
Build rapport, identify customer needs, and advise clients on coverage
Meet or exceed monthly sales goals with a secondary focus on agency retention campaigns
Employ an “Account” focus and deliver to the customer all relevant products for their household – Home, Auto, Toys
Navigate and execute insurance transactions within the appropriate system: Agency Management System, TAP Sales, AS 400, etc
Expand knowledge to all carriers in the agency, remarketing risks only when appropriate
Provide training and mentorship to Associate Sales producers
Handle complex and high-value customer accounts, providing proactive touchpoints to increase customer retention
Participate and provide feedback during marketing campaigns designed to drive new business to the agency
Must use established guidelines and techniques such as timeliness, quality and effectiveness to respond to all inquiries
Appropriately access underwriting risk and apply skill to business guidelines in accordance with carrier specifications
May recommend and sell additional or increased coverage in appropriate situations and within specified guidelines - dependent upon Regional location
Partner with underwriting, claims, accounting, service when needed to enhance the overall customer experience
Assist with various projects and pilots that support agency and company initiatives
Other duties as assigned
Qualification
Required
Experience in sales and customer service
Must have and maintain appropriate state license(s) and continuing education credits
Strong sales and service orientation
An engaging, outgoing personality and passion for helping customers
Ability to communicate well to both prospects and customers
Strong written and verbal communication skills, organizational skills, initiative and the ability to multi-task are crucial
Excellent analytical, decision-making and organizational skills
Strong typing capabilities and PC proficiency
Easily adapts to new or different changing situations, requirements or priorities
Cultivates an environment of teamwork and collaboration
Benefits
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
Company
The Hanover Insurance Group
The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies.
Founded in 1852
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-08-19Post Ipo Debt· $500M
1995-10-20IPO
Leadership Team
Mark Coderre
Vice President, Deputy CISO
Kate B. Williams
President, E&S
Recent News
2025-11-03
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