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Walmart Canada · 2 months ago

Senior Manager, Business Operations eCommerce, Site Content Strategy

Bentonville, AR

Full-time

Onsite

Mid, Senior Level

$90K/yr - $180K/yr

5+ years exp

Walmart Inc. is a leading retail corporation, and they are seeking a Senior Manager for their eCommerce organization Site Content Strategy team. This role is responsible for defining the site content strategy and developing playbooks to ensure high-quality digital experiences for customers on Walmart.com.

DeliveryRetailShopping

Responsibilities

Leverage a naturally inquisitive mindset and strong customer obsession to drive Message Strategy planning process translating business requests into a cohesive Site Content strategy that aligns to both our business priorities and customers’ needs

Define content strategy best practices to create consistent and repeatable Site Merchandising message execution processes and operational excellence across our site experience

Establish key performance indicators (KPI’s), track progress and build strategies to deliver and exceed targets

Work with Tooling partners to define requirements for MMUI enhancements to streamline workflow, reduce manual process and drive operational efficiency

Lead communication with cross-functional partners to ensure alignment on strategy and execution

Implement effective change management strategies across diverse teams, including ability to have crucial conversations with senior leadership

Have a natural curiosity to dig into business processes and provide solutions for efficiency

Cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices

Qualification

ECommerce merchandisingSite operationsBusiness managementInformation technologySupervisory experienceChange managementCustomer obsessionNatural curiosity

Required

Bachelor's degree in information technology, computer science, or related area and 5 years' experience in eCommerce merchandising, site operations, business management, or related area OR 7 years' experience in eCommerce merchandising, site operations, business management, information technology, computer science or related area

2 years' supervisory experience

Preferred

ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area

Benefits

Competitive pay as well as performance-based bonus awards

Medical, vision and dental coverage

401(k)

Stock purchase

Company-paid life insurance

PTO (including sick leave)

Parental leave

Family care leave

Bereavement

Jury duty

Voting

Short-term and long-term disability

Company discounts

Military Leave Pay

Adoption and surrogacy expense reimbursement

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.