BIA Customer Service Agent - Personal Lines - HYBRID jobs in United States
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Arbella Insurance Group · 2 months ago

BIA Customer Service Agent - Personal Lines - HYBRID

positionNorwood, MA
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$58K/yr - $64K/yr

Arbella Insurance Group is one of the leading property and casualty insurance providers in Massachusetts and Connecticut. They are currently seeking a motivated Customer Service Agent to act as the agency representative, providing counsel on insurance needs, maintaining underwriting processes, and resolving customer inquiries.

Insurance
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Act as the agency representative to our clients, fellow professionals, the public and the general business community
Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies
Identify risk exposures, qualifying potential prospects
Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders
Act as the first line of contact in the reporting and assignment of claim information for designated policyholders
Resolve general customer inquiries

Qualification

MA PropertyCasualty licensePersonal Lines insurance experienceCustomer Service skillsSales skillsInterpersonal skillsOral communication skillsWritten communication skillsSelf-starterTeam player

Required

Experience with Personal lines of Insurance
MA Property and Casualty license is encouraged
Customer Service and Sales skills
Excellent interpersonal, oral and written communication skills
Ability to work independently as well as being a team player

Preferred

Experience within the Personal Lines insurance industry

Benefits

Medical
Dental
401k and retirement plans
Profit share bonus program
Exceptional benefit and wellness programs
Career development
Flexible schedules

Company

Arbella Insurance Group

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Voted a Boston Business Journal Best Place to Work since 2009! Founded in 1988 in Quincy, Massachusetts, Arbella provides affordable car, home, and business insurance in Massachusetts and Connecticut, and business insurance in New Hampshire and Rhode Island.
dateFounded in 2005
location
Quincy, Massachusetts, USA
people-size501-1000 employees
web-link
http://arbella.com

H1B Sponsorship

Arbella Insurance Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (1)
2022 (4)
2021 (2)
2020 (4)

Funding

Current Stage
Late Stage
Total Funding
$0.04M
2013-11-01Series Unknown· $0.04M

Leadership Team

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Chris Hall
Executive Vice President, Chief Financial Officer and Treasurer
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Janet Corcoran
Executive VP and COO
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Recent News

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2026-01-07
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Arbella names Paul Brady as next CEO, succeeding John Donohue
2025-03-10
Lowell Sun
Lowell’s Terance Mann hosts Complete Player Basketball Camp, inspires kids
2023-12-23
Company data provided by crunchbase