Cultural Care Au Pair · 2 months ago
Assistant Director of Financial Aid
One Education Street, Cambridge, MA, 02141, US
Full-time
Onsite
Entry, Mid Level
$70K/yr - $78K/yr
1+ years expCultural Care Au Pair is seeking an Assistant Director of Financial Aid to support the daily operations of the Financial Aid Office. This role involves advising students on financial aid options, processing applications, and ensuring compliance with regulations while providing excellent customer service.
Health Care
Responsibilities
Provide direct support and counseling to students and families regarding financial aid eligibility, application procedures, aid awards, and financial planning
Review and process financial aid applications in accordance with federal, state, and institutional policies
Utilize the Regent Education financial aid management system for processing aid and maintaining accurate records
Assist in the packaging, awarding, and reconciliation of student financial aid
Collaborate with the Director to identify process improvements and maintain compliance with all relevant regulations
Support outreach initiatives such as financial aid workshops, orientations, and webinars
Maintain knowledge of current federal and state regulations and institutional policies affecting financial aid
Provide support in audits and reporting processes as needed
Qualification
Required
Bachelor's degree from an accredited institution
1–3 years of professional experience in a financial aid or student services role
Prior experience working in a higher education setting with diverse student populations
Strong interpersonal and communication skills with a commitment to excellent customer service
Ability to interpret and apply complex regulations and policies
Detail-oriented with strong organizational and problem-solving abilities
Preferred
3–5 years of professional experience in financial aid administration
Demonstrated experience using Regent Education (Regent Award) and other Department of Education systems, including NSLDS, COD, FSA Partner Connect and/or the FAFSA Partner Portal
Familiarity with VA educational benefits and related processing requirements, or experience with the VA Enrollment Management certification system
Experience with data reporting and reconciliation tasks
Company
Cultural Care Au Pair
Cultural Care Au Pair is a cultural exchange program offering families a unique childcare alternative.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Misho Marencia Ngobeni
Partner and community coordinator
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