VIP Experience Manager jobs in United States
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Feld Entertainment · 2 months ago

VIP Experience Manager

positionEllenton, Florida - E-Verify
timeFull-time
remoteHybrid
seniorityMid Level

Feld Entertainment is a family-owned leader in live touring family entertainment. The VIP Experience Manager will lead and manage on-site VIP Experiences, oversee seasonal employees, and report on VIP operations while ensuring effective communication with VIP guests.

FamilyMedia and Entertainment

Responsibilities

Manage VIP Experiences on-site through internal and external teams/partners
Lead team of Seasonal employees in the operation of VIP Experiences
Effectively communicate VIP processes to VIP Guests
Responsible for submitting weekly recap of VIP events including tickets sold on site, no shows, issues, refund needs
Take initiative on new partnerships and new opportunities for VIP Experiences
Coordinate with Sr. Manager on all aspects of VIP Experiences
Book travel and manage expense reports of seasonal employees
Manage VIP Financial Budget alongside Sr. Manager
Travel expected ~60% of the year
Other relevant duties as assigned by Sr. Manager

Qualification

Microsoft OfficeProject managementMulti-taskingOrganizational skillsCritical thinkerPersonableEffective communicationTeam player

Required

Strong organizational and multi-tasking skills
Personable and effective communication skills
Manage VIP Experiences on-site through internal and external teams/partners
Lead team of Seasonal employees in the operation of VIP Experiences
Effectively communicate VIP processes to VIP Guests
Responsible for submitting weekly recap of VIP events including tickets sold on site, no shows, issues, refund needs
Take initiative on new partnerships and new opportunities for VIP Experiences
Coordinate with Sr. Manager on all aspects of VIP Experiences
Book travel and manage expense reports of seasonal employees
Manage VIP Financial Budget alongside Sr. Manager
Travel expected ~60% of the year
Ability to work in a fast-paced environment
Given the touring nature of Feld Entertainment's business, COVID vaccination is strongly encouraged for successful candidates

Preferred

College degree preferred but not required
Project management experience preferred
Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook)
Personal characteristics: team player, organized, task oriented, critical thinker, multi-tasking, personable, communicative

Company

Feld Entertainment

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Glassdoor3.8
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Feld Entertainment is the worldwide leader in producing and presenting live touring family entertainment experiences.
dateFounded in 1967
location
Palmetto, Florida, USA
people-size1001-5000 employees
web-link
https://www.feldentertainment.com/

Funding

Current Stage
Late Stage

Leadership Team

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Nathan Lorton
Sr. Vice President, Chief Financial Officer & Treasurer
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