Mattel, Inc. · 8 hours ago
American Girl Sr. Retail Operations Coordinator (Full-Time/ Benefitted)
Orlando, FL
Full-time
Onsite
Senior Level
$28/hr - $35/hrMattel, Inc. is a leading global toy and family entertainment company known for its innovative products and experiences. The Sr. Retail Operations Coordinator will play a crucial role in managing retail operations, including vendor communication, purchase orders, and financial reporting, while ensuring compliance with company policies and operational efficiency.
Consumer GoodsManufacturingOnline GamesPC GamesToys
Responsibilities
Organize and create yearly POs for all retail locations, validating account strings to appropriate cost centers
Communicating with vendors about POs and company terms
Manage vendors directly coordinating invoices, payments, account set ups and schedules on an as needed basis
Responsible to resolve invoice issues/conflicts
Serve as a Coupa superuser, training new staff members and responding to questions
Complete and review monthly reporting, verify missing invoices, and submit any necessary accruals
Completes capital request forms for retail and validates in service date to determine when we should start depreciating the assets. Managing all POs and paperwork aligned to each project
Direct POC for vendors status questions regarding POs and payment status
Coordinate with store leadership sharing operational policies, updates and procedural changes
Resolve escalated situations and ensure high level root causes are addressed
Support compliance with company policies, health and safety standards, and legal regulations
Maintain all permits and licenses for the Retail division, working closely with stores, tax teams, legal and financial teams
MWs as needed to support stores and ordering other supplies as needed within Operations and experiences
Move the Operations department forward through communication of the vision and standards by executing the following tasks Updating/Creating Best Practices, scheduling meetings, managing agendas/notes, completing trainings, updating Teams and performing any Mattel environmental requests
Travel to stores as needed to assist with operational tasks, including but not limited to unloading trailers, replenishing merchandise on the sales floor, supporting floor operations, and organizing back-of-house inventory to meet business requirements
Qualification
Required
Proficiency with Microsoft applications
Excellent communication skills, including strong interpersonal and telephone skills
High level of professionalism, time management skills in managing projects with varying deadlines, problem solving and overall organizational skills
Ability to maintain confidentiality of sensitive matters and information
Ability to work independently, take initiative, demonstrate a sense of urgency, and juggle several projects/responsibilities at the same time
Strong financial acumen to manage projects and budgets
Benefits
Competitive total pay programs
Comprehensive benefits
Company
Mattel, Inc.
We empower generations to explore the wonder of childhood and reach their full potential.
Founded in 1945
10001+ employees
H1B Sponsorship
Mattel, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (23)
2023 (28)
2022 (21)
2021 (10)
2020 (27)
Funding
Current Stage
Public CompanyTotal Funding
$600M2025-11-05Post Ipo Debt· $600M
2009-09-28IPO
Leadership Team
Christopher Sinclair
CEO
Ynon Kreiz
Chairman and CEO
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