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Enterra Solutions, LLC · 2 months ago

Director/Senior Director of Client Services

United States

Full-time

Remote

Lead/Staff, Director/Executive

5+ years exp

Enterra Solutions is introducing innovative enterprise intelligence solutions to top brands and market leaders. The Director/Senior Director of Client Services will oversee a cross-functional team to deliver and optimize solutions for clients, ensuring successful implementation and value delivery through collaboration with various stakeholders.

Enterprise SoftwareInformation TechnologySoftware

Growth Opportunities

No H1B

Responsibilities

Lead the delivery of Enterra’s business solutions by overseeing end-to-end project management and ensuring successful implementation for clients

Analyze and partner with clients to transform business processes through the integration and activation of Enterra’s business solutions

Provide input to the technological development of Enterra’s solution offerings

Educate client stakeholders at all levels on the Enterra platform, tailored business solutions, and insights specific to their organization

Assist the multi-faceted team with combining machine learning, artificial intelligence (ontologies, inference engines and rules) and natural language processing

Assist with the delivery of the Enterra holistic vision to scale and enable business process transformations

Qualification

Revenue Growth ManagementClient-Vendor Relationship ManagementCross-Functional Team LeadershipData Visualization ToolsAnalytical SkillsDocumentation SkillsMicrosoft Office ProficiencyAI TechnologiesStatisticsCommunication SkillsProblem-Solving Skills

Required

Bachelor's or master's degree in a related field; or equivalent experience required

A minimum of 5 years' experience in revenue growth management (RGM) from a global consumer packaged goods (CPG) company

Experience in one or more of the following areas: Trade Promotions, Pricing, Assortment, or Supply Planning required

Proven experience managing client-vendor relationships within a software technology environment, preferably involving AI technologies

Prior management experience in leading a cross-functional team and working closely with clients

Knowledge of visualization packages for analyzing large datasets (Power BI, Tableau, etc.)

Strong verbal and written communication skills. Ability to clearly communicate with business and technical personnel both internally and externally. This includes documentation, presentations and individual analysis sessions

Strong analytical and critical thinking skills: Ability to turn numbers into stories our clients can understand and respond to; ability to interpret data into actionable insights

Strong documentation skills especially in documenting requirements using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, and class or entity relationship diagrams

Distinctive problem-solving and analytical skills, combined with strong business sense

Experience with Microsoft Office tools (Word, Excel, PowerPoint, Project, and Visio)