Care.com · 2 months ago
Reimbursement Administrator
Dallas, TX
Full-time
Onsite
New Grad, Entry Level
$23/hr - $25/hrCare.com is a consumer tech company dedicated to helping families find quality care. The Reimbursement Administrator is responsible for processing reimbursement requests and ensuring timely payments while maintaining accurate records and high customer satisfaction.
Child CareElder CareHousekeeping ServicePetTutoring
Responsibilities
Process Backup Care reimbursement requests
Guarantee that client needs are successfully met through timely payment and thorough communication
Update and monitor files that track information vital to maintaining and supervising reimbursements
Work with Care Specialists to answer client questions regarding reimbursement requests
Familiarity with the various program business requirements when administering payment
Contact clients to discuss reimbursement documentation and eligibility
Ensure accuracy and credibility of payouts by maintaining LifeCare’s case management and record-keeping systems
Generate workflows and procedures to ensure timely and efficient processes
Maintain the highest levels of customer satisfaction and quality assurance through timely payment and processing
Qualification
Required
Database management experience and proficiency with Microsoft Excel are required
Preferred
Bachelor's Degree preferred
Related experience in health, insurance, or services environment in a high-volume operation preferred
Prior experience in accounts payable is preferred
Excellent written and verbal communication skills including in-person, telephonic, and web-based
Excellent organizational, administrative, and project management skills with proven ability to work independently and as a team to accomplish goals
Benefits
Health insurance coverage
Life and disability insurance
A generous 401K employer matching program
Paid holidays
Paid time off (PTO)
Company
Care.com
Care.com is where families go to find care and where caregivers go to find meaningful work.
Founded in 2006
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$156.85MKey Investors
CapitalGIVPNew Enterprise Associates
2019-12-20Acquired
2016-06-29Post Ipo Equity· $46.35M
2014-01-24IPO
Leadership Team
Michelle Arbov
Chief Financial Officer
Digesh Kapadia
Director of DevOps
Recent News
San Diego Union-Tribune
2025-10-27
2024-10-11
Company data provided by crunchbase