Apply on Employer Site

Sev1Tech LLC · 7 hours ago

UC Systems Subject Matter Expert Task Lead

Washington, DC

Full-time

Onsite

Senior Level

5+ years exp

Sev1Tech LLC is a leading provider of IT modernization, engineering, and program management solutions. They are seeking a UC Systems Subject Matter Expert Task Lead to support a team providing enterprise IT operations for a DHS customer, focusing on unified communications systems and automation to improve efficiency and system resilience.

ConsultingCyber SecurityInformation TechnologyInfrastructureSecurity

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Support a team providing enterprise IT operations support for a DHS customer

Be the lead for the unified communications systems

Provide subject matter expertise within the team

Minimize manual intervention, improve efficiency, and reduce human errors

Implement platforms that orchestrate work-flows for end-to-end task execution

Utilize AI as well as predictive analytics to detect anomalies, predict failures, and initiate self-healing processes to reduce downtime and improve system resilience

Qualification

Cisco CCNP CollaborationUnified Communications systemsVoIPAvaya video phonesMicrosoft SkypePolycom VTC systemsCisco systemsConnectedSign digital signageCisco/vBrick StreamingSystem AdministrationCybersecurityPatchingAutomationPredictive analytics

Required

Bachelor's Degree

This position is expected to have the equivalent skills of Cisco CCNP Collaboration or higher certification

Experience in all UC systems including Avaya video phones, Microsoft Skype and Outlook, Polycom VTC Core systems and endpoints, Cisco systems and endpoints, ConnectedSign digital signage system, and the Cisco/vBrick Streaming-Portal-VideoOnDemand Service

Experience in VoIP

Minimum 5 years working experience in a UC environment

Eligibility for Entry on Duty clearance