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KPMG US · 3 hours ago

Office Experience Specialist

Montvale, NJ

Full-time

Onsite

Mid Level

3+ years exp

KPMG is a leading provider of audit, tax and advisory services, known for its commitment to individual development and community support. They are seeking an Office Experience Specialist to manage office operations, assist with meetings and events, and ensure a productive environment for in-office employees and stakeholders.

Financial Services

H1B Sponsor Likely

Responsibilities

Ambassador and first point of contact for in-office employees and meeting stakeholders, ensuring users are aware of the resources available to be as productive as possible while working in the office, aware of all visitors and VIPs expected to be on the floor and anticipate their arrival

Assist with planning, coordination and support the day-of execution for local meetings and events, serving as point of contact for meeting stakeholders; proactively manage the general cleanliness and set up of meeting rooms; maintain and troubleshoot AV equipment and where applicable, work closely with Tech ambassador

Oversee daily operations of the office to include, receive and deliver all incoming packages, oversight of mail and shipping

Verify accurate processing of reservations into workspace and meeting reservation tool (ServiceNow); pull daily and weekly reports for meetings and workspaces

Support facilities related requests, including conduct daily walkthroughs of each designated floor/space to ensure everything is prepared in accordance to SLAs

Communicate requests to appropriate support departments/vendors such as building management company, catering vendor, IT organization

Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualification

Customer service experienceMicrosoft Office proficiencyOrganizational skillsVerbal/written communicationMultitaskingPeople skillsProfessional services experienceMeeting reservation platform knowledgeProblem solving

Required

Minimum three years recent hospitality, facilities, administrative or customer service experience

Bachelor's degree from an accredited college/university; Minimum of a high school diploma or GED is required

Strong customer service, people skills and ability to interact with diverse range of service providers in the office five days a week; ability to lift up to 30 pounds

Exceptional verbal/written communication, advanced problem solving and organizational skills to support an environment driven by customer service and teamwork, demonstrated ability to build productive relationships with peers

Proficient Microsoft Office suite applications; workplace and meeting reservation platform knowledge a plus

Demonstrated ability to efficiently multitask and resolve multiple requests simultaneously in a dynamic, fast-paced environment

Preferred

Prior experience in a professional services environment

Benefits

Medical and dental plans

Vision coverage

Disability and life insurance

401(k) plans

Robust suite of personal well-being benefits to support your mental health

Personal Time Off per fiscal year

Calendar of holidays to be observed during the year

Two breaks each year where employees will not be required to use Personal Time Off

Company

KPMG US

Glassdoor3.6

KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States.

Founded in 1987

New York, NY, US

10001+ employees

http://www.kpmg.com/US

H1B Sponsorship

KPMG US has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (370)

2024 (441)

2023 (388)

2022 (564)

2021 (592)

2020 (781)