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Houston Methodist · 3 days ago

Sr Administrative Assistant, Emergency Dept

Houston, TX

Full-time

Onsite

Mid, Senior Level

1+ years exp

Houston Methodist is a healthcare organization seeking a Sr Administrative Assistant for their Emergency Department. This role involves providing non-clinical administrative support, managing schedules, and ensuring efficient operations within the department.

Health CareMedical

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Greets customers and responds to general and specific inquiries that require advanced department knowledge and critical thinking skills. Answers and triages customer calls and questions

Identifies and anticipates potential customer problems, communicates concerns to appropriate management; addresses issues as instructed, responding professionally at all times, and reports resolutions

Role models' healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Serves as preceptor, mentor, and resource to less experienced staff. Recommends initiatives to improve department scores for employee engagement

Manages and prioritizes multiple assignments simultaneously and effectively, e.g. acting as a department liaison between internal and external customers. Ensures that requests are handled in a swift manner to avoid interruption of services (such as patient flow or department/external communication)

Independently maintains department schedule by coordinating calendars for department personnel, as appropriate, keeping them informed of schedule changes prior to meeting or appointment, arranging meetings, conferences, teleconferences and travel with minimal direction

Maintains and updates, when appropriate, department organizational chart, scope of service, department forms, department intranet website and/or policy and procedures. Records meeting discussions by attending meetings and recording key discussions and conclusions

Reads, researches and routes correspondence. Drafts letters and documents; collects and analyzes information and initiates telecommunications for management/department, as appropriate. Independently collects information and coordinates preparation of reports, maintaining accountability for quality, completeness and accuracy of documents, protecting the integrity and privacy of information

Identifies and assesses issues and opportunities for improvement and implements changes following managerial review. Follows up on action items to ensure completion of assignments

Independently orders and stocks supplies using sound judgement and fiscal responsibility. Ensures inventories of major supplies are never depleted in area and monitors office equipment, calling for service when needed. Reconciles monthly ordering documents. Accurately prepares appropriate requisitions and obtains signatures and approvals for the purchase requests and orders, contract renewals, or any internal/external services

Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members

Promotes individual professional growth and development by meeting requirements for mandatory/continuing education. Completes and updates My Development plan on an on-going basis. Ensures own career discussions occur with appropriate management

Supports department-based and organization goals which contribute to the success of the organization; offers innovative solutions through participation in performance improvement projects and activities

Qualification

Administrative supportCalendar managementMicrosoft OfficeCustomer serviceCommunication skillsAttention to detailInterpersonal skillsProblem-solvingTime managementAdaptability

Required

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

Bachelor's degree or additional four years of experience (in addition to the minimum experience requirements listed below) in lieu of degree

One year experience in administrative support role

Experience with coordination of travel and expense management

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

Possesses high-level skills in organization, customer service, professionalism, interpersonal relations, written and oral communication

Proficient application of English grammar, punctuation, and sentence structure

Ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment

Exhibits initiative, proficiency, and adaptability to optimize the time of those supported

Strong organizational, communication, and interpersonal skills; a commitment to quality and excellence in service; confidentiality; and professionalism

Demonstrates effective and appropriate decision-making, judgment, and confidentiality as well as attention to detail and follow-through

Demonstrates ability to work alone and with a team

Demonstrates proficient use of computer hardware and software, telecommunication, and other office equipment with the ability to navigate multiple systems simultaneously

Proficient knowledge of Microsoft Office software programs, including Word, Excel, PowerPoint

Company

Houston Methodist

Glassdoor4.3

Houston Methodist is one of the nation’s leading health systems and academic medical centers.

Founded in 1919

Houston, Texas, USA

10001+ employees

http://www.houstonmethodist.org/

H1B Sponsorship

Houston Methodist has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (15)

2024 (11)

2023 (14)

2022 (12)

2021 (10)

2020 (10)