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Swift · 7 hours ago

Senior Application Support Engineer - DevOps

Manassas, VA

Full-time

Onsite

Senior Level

$97K/yr - $181K/yr

5+ years exp

Swift is the world’s leading provider of secure financial messaging services, headquartered in Belgium. They are seeking a DevOps Specialist to ensure seamless application performance, deliver technical support, and enhance operational efficiency through automation and collaboration with development teams.

Financial ServicesSecurity

No H1B

Responsibilities

Resolve moderately complex problem management issues by investigating and implementing solutions for systems/operations, including installations, setups, error messages, online transactions, system/application status, testing solutions, and operational procedures in line with service level agreements (SLA’s)

Assist in supporting audit processes to ensure all audit procedures are followed and adhered to, aiming for no audit findings

Leverage automation and scripting, particularly with Python, to identify and automate repetitive tasks, enhancing operational efficiency and day-to-day work

Demonstrate knowledge of CI/CD tools, UNIX/Linux operating systems, Ansible and Playbooks, and ServiceNow. Familiarity with databases and message-based software systems is essential. Experience troubleshooting and debugging technical systems is also required

Possess basic knowledge of Oracle and other databases, ensuring effective management and troubleshooting

Document deployment steps and validate in test environments before making them ready for production deployments

Partner with Application Development teams to build application resiliency, implement service level objectives, and establish end-to-end observability. Participate in agile/scrum or related collaborative workflows

Troubleshoot and restore system processing during incidents and problems. Participate in on-call rotation as needed to ensure seamless operations