EBizCharge · 2 months ago
Client Services Administrator
EBizCharge is a company headquartered in Irvine, California that specializes in integrated payment solutions. The Client Services Administrator will work collaboratively across departments to assist the support team, maintain records, and manage paperwork for client accounts.
FinanceInformation TechnologyMobilePaymentsSoftware
Responsibilities
Work collaboratively with Senior Management, Software Development, Project Management, Sales teams, and any other members of various departments
Assist Support team by reviewing records, following up with customers, and submitting paperwork related to their cases and support via remote session
Maintain accurate records of all contacts and activities in the company’s various databases
Submit paperwork related to new accounts and perform maintenance activities for current clients in a timely manner
Qualification
Required
Self-starter with the ability to learn fast and work independently as well as within a team
Good work ethic and flexible hours
Strong proficiency in Microsoft Excel, Word, Outlook, and computer savvy
Comfortable working with a wide variety of professionals
Must have strong communication skills
Preferred
Prior experience with training and/or demos on products or software is strongly desired
Benefits
100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
Retirement 401(k) plan with company match.
Gym access, dry cleaners, car wash conveniently located within building.
Generous PTO plan with an additional 9 Days Company Paid Holidays per year.
Company
EBizCharge
EBizCharge is the leading all-in-one integrated payment platform that helps businesses facilitate electronic payment processing, enhance transaction security, and increase client profits.