Byram Healthcare ยท 4 days ago
CS Billing Liaison, Associate
Downers Grove, IL
Full-time
Onsite
Entry Level
$20/hr - $22/hr
1+ years expByram Healthcare is a critical part of the healthcare process, providing integrated technologies, products and services. The CS Billing Liaison serves as the subject matter expert and point of contact for customers with billing questions and concerns.
Health CareHospitalNutrition
Responsibilities
Identify and resolve customer concerns such as billing disputes and collections discrepancies by partnering with the reimbursement and collection teams
Receive and process customer account payments in addition to placing re-orders
Maintain excellent customer relationships to ensure customer satisfaction
Conduct routine tasks as directed; works under clearly defined guidelines
Contributes to specific objectives and outcomes as directed
Qualification
Required
1-2 years customer service experience
Must be bilingual English/Spanish
Prior collections experience with multiple payers a must
Basic business skills with a moderate level of proficiency, including a basic knowledge of Microsoft Office
Excellent verbal and communication skills
Experience with high volume in-bound calls
Must be able to thrive in a fast paced environment handling multiple demands
Benefits
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
Company
Byram Healthcare
Byram has been a national leader in disposable medical supply delivery since 1968.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Fox Paine & Company
2017-05-02Acquired
1999-02-17Private Equity
Leadership Team
Nicholas Piecora
Chief Information Officer
Recent News
Company data provided by crunchbase