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MacAllister Machinery Co., Inc. · 5 hours ago

Sales - Electric Power Inside Sales Rep

Indianapolis, IN

Full-time

Onsite

Entry, Mid Level

2+ years exp

MacAllister Machinery Co., Inc. is seeking an Electric Power Inside Sales Rep to assist in the coordination of bids and provide technical support for the Power System Division’s new generator sales team. The role involves managing the bidding process, providing accurate estimates, and ensuring customer satisfaction while working closely with suppliers and consulting engineers.

Manufacturing

Responsibilities

Manages the bidding process of the EPG division’s emergency standby and advanced energy projects from initial estimation through the award of a contract

Provides accurate estimates and technical support to maximize profit without sacrificing customer satisfaction

Works with the service and parts departments to develop the quote ensuring all costs are covered and quotes are technically accurate

As required, is able to answer basic technical and application questions with respect to Caterpillar and other related products for consulting engineers, electrical contractors, salespeople, project managers, and the parts and service departments

Works with Caterpillar and other vendors to obtain answers to questions of a technical nature

Develops a close working relationship with suppliers and their field representatives in support of the projects to achieve customer satisfaction

Develops relationships with select consulting engineers that results in specifications identifying a preference for Caterpillar product

Maintains and monitors various construction bid portals (e.g. Dodge, Builder’s exchange, Etc,)

Promotes all aspects of the dealership including parts, service, labor, customer service agreements and machine and engine sales leads

Maintains and updates activities in customer relationship management (CRM) software accurately and efficiently

Supports power systems marketing team (e.g. sales campaigns & customer events)

Qualification

Technical sales experienceCaterpillar product knowledgeMicrosoft Office proficiencyCustomer relationship managementCustomer service skillsCommunication skillsAttention to detailOrganizational skillsProblem-solving skillsLeadership skills

Required

High School Diploma or GED

2 years or more of experience in relationship and/or technical sales in the mechanical or electrical field

Proficient in Microsoft Office software tools including word, excel, power point, etc

Excellent listening, verbal, and written communication skills

Excellent attention to detail

Excellent organizational skills and ability to multi-task

Excellent problem-solving skills and the ability to interpret and apply policies, procedures, guidelines, and laws

Mastery of the product and a good knowledge of the product market

Ability to interface with a complex, matrixed Caterpillar organization

Strong customer service skills with the ability to meet and/or exceed customer expectations

Strong leadership skills, including creative thinking, decision-making and goal setting skills

The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers