Wilbur-Ellis · 6 hours ago
Customer Service Representative - St. Helena, CA.
St Helena, CA
Full-time
Onsite
New Grad, Entry Level
$19.33/hr - $25.80/hr
0+ years expWilbur-Ellis is a 100-year-old, family-owned leader in Ag, dedicated to investing in their employees and fostering a supportive work environment. The Customer & Business Solutions Representative I role involves all aspects of customer service, including order processing, inventory management, and assisting the Sales Team.
AgricultureAnimal FeedChemicalRetailWholesale
Responsibilities
Assist with electronic order entry and processing utilizing JD Edwards Enterprise Resource Planning (ERP) software
Respond to customer inquiries in a timely, accurate, and appropriate manner
Submit and code bills and invoices to the AP department for payment
Work closely with the Sales and Operations teams to maintain adequate inventory levels to meet customer needs
Assist with monthly inventory cycle counts and annual inventory
Support the Sales Team with inaccurate customer pricing and quickly resolve any inquiries or concerns
Prepare reports under manager’s supervision
Aid team members in administrative tasks
Qualification
Required
0-1 years of experience
Proficiency with Microsoft Office Suite
Willingness to learn JD Edwards (training will be provided)
The ability to accurately apply basic math concepts such as fractions, percentages, and ratios
Mobility to move freely across uneven terrain both indoors and outdoors safely
High School Diploma or equivalent
Bilingual Spanish/English required
Preferred
You have strong interpersonal and effective communication skills
You have good organizational skills with strong attention to detail
You're able to respond professionally to inquiries or complaints
You read, write, and speak English fluently
Benefits
Vacation
Holidays
Health
Dental
Vision
Mental health
Retirement plans
Other benefits
Company
Wilbur-Ellis
Wilbur-Ellis specializes in the marketing and distribution of agricultural products, animal nutrition, and specialty chemicals.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$550MKey Investors
White Oak Commercial Finance
2025-07-07Debt Financing· $550M
Leadership Team
Michael Wilbur
Cavallo Ventures
Recent News
2025-09-29
Company data provided by crunchbase