Brother USA · 3 days ago
Manager, Major Account Sales, Corporate
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $110K/yr
7+ years expBrother USA is a leading provider of home and office equipment, with a legacy of over 115 years. The Manager, Major Account Sales, Corporate is responsible for developing business strategies and managing customer relationships to achieve sales quotas within their assigned territory.
Customer ServiceElectronicsPrinting
Responsibilities
Collaborate with Channel Partners (Dealers, Resellers) to prioritize regular engagement with Top 100, end-users in territory
Meet in-person or virtual with customers, as required, to drive business
Conduct QBRs with customers (Quarterly Business Reviews)
Develop robust vertical & horizontal customer relationships for the purpose of retaining and expanding Brother’s portfolio of products and services
Represent Brother and participate in relevant market events, including but not limited to: customer trade shows, technology seminars, and industry association meetings
Communicate end customer needs, work flows and applications to Product Marketing, Engineering, Business Development and Sales Operations teams, with the purpose of formulating specific solution deliveries and increasing Brother partnership value
Develop annual & quarterly market and customer business plans/strategies for the territory, utilizing specific KPI objectives and reporting measures that support sales quota achievement rates, as well as needed pivoting actions
Proactively identify customer service needs and pain points and align them with the right mix of Brother printing, scanning, and labeling solutions
Serve as the end-customer liaison with internal & external cross-functional sales teams (Distribution, Dealers, Resellers) within the territory, to present a 'One Brother' sales approach
Maintain weekly & monthly call reports with Salesforce
Manage & publish an updated calendar, projected out a minimum of 60 days in advance
Review & analyze territory sales information, by corporate sales verticals, to identify (up/down) customer sales trends, and create sales improvement actions to take with specific timing
Provide timely and accurate product sales pipeline forecasts for all end customers within the assigned territory
Qualification
Required
Bachelor's Degree (or equivalent experience) in Business, Marketing, IT, or related field
Minimum 7 years of a combination of experience spanning the following areas: Experience in a Sales environment, managing accounts within a region. Experience managing Medium-Large end-user accounts, preferably with specific knowledge on industry operations
Minimum 2 years of experience working with stakeholders and selling product portfolios to the Corporate/Enterprise/Retail vertical
Extensive knowledge of the 'computer peripheral' area (e.g. Printer/Fax/MFC products & solutions)
Knowledge of Microsoft Office (Outlook, PowerPoint, Excel, Word)
Knowledge of Customer Relationship Management (CRM) software (Salesforce preferred)
Demonstrated ability to collaborate effectively with internal & external teams, and maintain positive client relationships
Excellent communication & presentation skills (verbal & written)
Ability to diagnose customer issues & problem-solve for solutions
Preferred
Knowledge of office automation products (e.g. Digital copiers, network applications)
Benefits
Health, vision, and dental insurance—all effective from day one of employment
401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately
Educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs
Company
Brother USA
Brother is a premier provider of home, home office, and business products, industrial solutions that revolutionize the way live and work.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Amerman
Director, IT Business Partner (Enterprise Operations)
Fil Wojcik
Manager, HR Business Partner
Recent News
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