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CAMP · 2 months ago

Key Holder (Part-time)

King of Prussia, PA

Part-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

CAMP is a Family Experience store in King of Prussia, seeking a Part-Time Key Holder to lead and create memorable experiences for families. The role involves overseeing store operations, engaging with customers, and managing team dynamics to ensure a joyful shopping environment.

E-CommerceFamilyRetail

Responsibilities

Greet every family with a custom, high-energy welcome—your signature 'magic door entrance' schtick is a must!

Actively play, interact, and demo products with families, turning browsing into a joyful, interactive journey

Engage families in authentic conversations to understand their interests and needs. Curate personalized shopping experiences that drive sales and ensure they go home with the perfect items

Run engaging family activities, including craft sessions, story time, and one-on-one help, managing all setup and cleanup

Master full store operations, including the retail floor, cafe, back-of-house, and opening/closing procedures

Model and coach exceptional customer service to the team, driving daily priorities and ensuring high morale across your shift

Confidently resolve in-store situations, such as difficult customers, employee issues, or theft, knowing when to escalate complex matters to the General Manager (GM)

Directly support the leadership team in achieving business goals (KPIs), communicating store focus areas and needs

Qualification

Retail experienceChildcare experienceEducation experiencePerforming arts experienceCustomer service skillsEnthusiasmWarmthTeam mentoringProblem-solving skillsCommunication skills