Apply on Employer Site

apiphani · 2 months ago

Client Success/Account Executive, Regulated Accounts (U.S. Citizen residing in the United States)

Washington, DC

Contract

Onsite

Senior Level, Lead/Staff

$125K/yr - $185K/yr

10+ years exp

Apiphani is a technology-enabled managed services company focused on supporting mission-critical enterprise workloads. The Account Executive will manage strategic client relationships within the regulated commercial and public sector space, ensuring client satisfaction and driving the adoption of Apiphani's solutions.

ConsultingDatabaseInformation ServicesInformation Technology

No H1B

U.S. Citizen Only

Responsibilities

Serve as primary relationship owner for assigned client(s), maintaining high levels of client satisfaction and engagement

Identify opportunities to expand Apiphani's footprint and deliver additional value through innovation and strategic consulting

Collaborate with Service Delivery, Enterprise Transformation, and Client Success teams to align objectives, ensure client satisfaction, and provide a unified account perspective to leadership

Develop account plans aligned with client objectives, regulatory requirements, and Apiphani's strategic goals

Maintain a detailed understanding of client operations, compliance drivers, and industry context to effectively position relevant solutions

Maintain accurate revenue and margin forecasts, ensuring PO coverage and financial integrity

Maintain CRM accuracy and provide executive visibility into renewal pipeline, revenue status, and forecast variances

Coordinate with Finance team to ensure invoicing accuracy, timely renewals, and compliance with contractual terms

Manage contract renewals, proposals, contract governance, and executive-level business reviews with precision and attention to detail

Serve as a trusted advisor to client executives, fostering long-term partnership and mutual success

Qualification

Client relationship managementPublic sector experienceEnterprise account managementCommercial operations acumenEnterprise delivery modelsMajor ERP systemsExecutive presenceOrganizational skillsCommunication skillsSelf-starter