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Adyen · 2 hours ago

Senior Employee Relations Manager - Investigations

New York, United States

Full-time

Onsite

Senior Level

$210K/yr - $275K/yr

7+ years exp

Adyen is a financial technology platform providing payments, data, and financial products for major customers. The Senior Employee Relations Manager will lead and manage investigations to ensure a respectful and safe workplace, acting as a trusted advisor to leadership and the People Team while contributing to projects that enhance workplace culture.

Financial ServicesFinTechMobile AppsMobile Payments

Culture & Values

Responsibilities

Help to further build out our investigation function at Adyen

Lead and manage all aspects of internal investigations under the direction of Head of Employment Legal and Employee Relations. Your responsibilities will cover the full lifecycle of an investigation-

Intakes and interviews

Collecting and weighing evidence

Conducting forensic evidence searches

Making credibility determinations

Reaching factual findings according to the relevant evidentiary standard

Analyzing factual findings against internal policies

Determining whether policies have been violated

Debriefing internal stakeholders and leadership regarding investigation conclusions

Thorough case documentation and record keeping

Develop key Employee Relations and Employment Legal projects, such as improving investigation processes, implementing new ER-focused technologies

Reviewing and recommending existing policy updates

Occasional research regarding employment legal issues

Design and deliver training programs for managers and employees on topics like respectful workplace conduct, ethical behavior, and effective complaint resolution

Coaching HR Business Partners on employee relations matters and best practices

Analyzing data with an eye towards prevention, identifying trends, and recommending initiatives

Up to 15% travel may be required

Qualification

Workplace investigationsEmployment law knowledgeCase documentationEmployee Relations projectsTraining program designCoaching HR Business PartnersData analysisPolicy updatesCommunicationConfidential information handling