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Illumio · 23 hours ago

Sr. Graphic Content Designer

United States

Full-time

Remote

Senior Level

7+ years exp

Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. The Sr. Graphic Content Designer will shape the future of the Content team by building compelling information graphics and transforming complex workflows into intuitive visual content journeys to enhance user experience.

Cloud SecurityCyber SecurityData CenterSaaSSecurity

Growth Opportunities

Responsibilities

Are you passionate about building in-app content experiences using state of the art tools to increase adoption of Illumio products? Come and join an exciting team that's on a mission to transform the user experience by building compelling information graphics that tell a story and deliver use case based “gold standard” multi-media content, in-app help, and more

Be a part of the product-led growth journey, transform complex cybersecurity workflows into intuitive, self-service visual content journeys to help customers quickly understand, adopt, and extract value from our platform

As the Sr. Content Designer at Illumio, you’ll have the opportunity to shape the future of the Content team. We’re a small but mighty team of five content creators and strategists whose mission is to deliver the right content to the right audience at the right time. We’re risk takers, eager to embrace innovation so that we can deliver purposeful visual content journeys that will wow our customers and keep them coming back for more

Leveraging your experience with generative AI, you will help lead the content design journey for the team and build an asset library of graphics, visual workflows, learning maps, and more. As an expert in content design, you will influence the team's content transformation agenda

Demonstrate thought leadership through visual storytelling efforts by designing infographics, how-to-workflows, learning journeys, and more with clarity and impact

Unleash your creative skills to design and deliver high-quality visual content including onboarding journey paths, learning maps, and more tailored to a cybersecurity audience

As part of your content design plan, conduct quarterly design audits to identify content gaps and optimize visual communication strategies

Use design elements like color, imagery, shape, space, texture, and type to create infographics for diverse user personas, depicting their journey from onboarding, to adoption, to self-service, and troubleshooting

Collaborate cross-functionally with product, UX, and other teams to align visual content with product goals and user needs

Champion a “less is more” approach, ensuring visuals are easy to consume

Develop audience-specific content design strategies, adapting visual formats based on user behavior, technical proficiency, and learning preferences

Qualification

Content designGraphic designVisual storytellingGenerative AIAdobe PhotoshopAdobe IllustratorCamtasiaAtlassian toolsAgile environmentProject managementCollaborationCommunication

Required

Bachelor's degree in graphic design

7+ years of experience in content design and content strategy (for example, in-product app guidance, info graphics) in an enterprise software or security company

Excellent design skills to create polished and professional designs that pop

Use AI effectively to build information graphics quickly and effectively

Exceptional communication, collaboration, and project management skills

Ability to work in a fast-paced, ever-changing, agile environment

An expert at context shifting, able to juggle multiple projects at one time

Portfolio samples required