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Future Metals - A Marmon | Berkshire Hathaway Company · 1 day ago

Sales Program Manager

Arlington, TX

Full-time

Onsite

Mid, Senior Level

5+ years exp

Future Metals, a Marmon Holdings company backed by Berkshire Hathaway, is seeking a Sales Program Manager who will be responsible for engaging with customers to identify sales opportunities and provide exceptional service. The role involves managing customer communications, handling orders and deliveries, and promoting new products while maintaining positive relationships with clients.

Consumer GoodsManufacturing

Responsibilities

Handle sales inquiries, orders, deliveries and customer communications throughout the order fulfillment process

Forecast product growth, explore new markets, and keep an eye on competitors to inform strategic decisions

Automate / improve inventory and forecasting analysis tools together with purchasing team

Manage and update customer databases or portals as required

Promote and market new products or value-added services

Pricing stock inventory items as well as cut to size parts

Accurately entering quote/order information into the computer system

Sourcing non-stock (buyout) items to fulfill customer’s requirements

Expedite and track customer orders

Maintaining positive relationships with established customers

Represent Future Metals at customer visits, trade shows, conferences, and on social media to bolster our market presence

Up to 30% travel

Communication with management and other employees to facilitate customer satisfaction and further sales

Qualification

Customer ServiceSales ExperienceTechnical SkillsProblem SolvingOral CommunicationWritten CommunicationQuality ManagementDependabilityComputer Skills

Required

Previous customer service or sales support experience required

College degree preferred or five (5) years of related sales experience and/or training; or equivalent combination of education and experience

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Light Work – Exerting up to 20 pounds of force occasionally

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information

Quality Management - Looks for ways to improve and promote quality

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions

Computer Skills including MS Word, Excel, and Internet Explorer

Company

Future Metals - A Marmon | Berkshire Hathaway Company

Future Metals, a Marmon Group / Berkshire Hathaway Company, is a leading supplier of Aerospace; tubing, aircraft extrusions, sheet, bar, and other raw materials used by the global aircraft manufacturing and maintenance industry.

Founded in 1971

Tamarac, Florida, USA

201-500 employees