Apply on Employer Site

Albi · 2 months ago

Large Tier/Mid-Market Onboarding Manager

Oak Brook, Illinois, United States

Full-time

Onsite

Mid, Senior Level

Albi is seeking an experienced and highly organized Large Tier Onboarding Manager to lead onboarding for our mid-market and enterprise clients. This role is critical in ensuring our larger, more complex restoration businesses achieve a smooth transition onto the Albi platform.

Cloud ManagementSaaSSoftware

Responsibilities

Lead onboarding for mid-market and enterprise clients

Manage multi-stakeholder projects, training sessions, and change management across multiple locations

Serve as the primary point of contact from contract signature through go-live

Build relationships, drive adoption, and ensure each customer is set up for long-term value

Qualification

Onboarding ManagerMid-Market ClientsEnterprise ClientsFrequent TravelHighly OrganizedLead OnboardingManage ProjectsConduct TrainingImplement Change Management