CooperCompanies · 3 months ago
Collection Supervisor-OTC
209 High Point Drive, Victor, NY, 14564, US
Full-time
Onsite
Mid Level
$51K/yr - $73K/yr
3+ years expCooperVision, a division of CooperCompanies, is a leading global manufacturer of contact lenses. The Collections Supervisor is responsible for managing the operational execution of collections activities, including monitoring aging reports, coordinating collection efforts, and resolving escalated disputes.
Medical Device
Responsibilities
Supervise, and mentor collection specialists, assign tasks, monitor performance, and provide training to ensure accuracy and efficiency
Oversee daily collection activities; ensure timely follow-up on past-due invoices
Resolve escalated billing disputes in collaboration with Sales and Customer Service
Review high-risk accounts and escalate issues to the Collections Manager
Identify opportunities to streamline workflows, enhance automation, and improve efficiency within the collections processes, leveraging GBS best practices
Perform additional responsibilities as assigned by the Collections Manager
Qualification
Required
Bachelor's degree in accounting or Business-related field (or equivalent experience preferred)
Minimum 3 years of collections experience
Experience with ERP systems (Oracle or Microsoft Dynamics preferred)
Understanding of O2C processes and best practices within a GBS environment
Preferred
1-2 years of supervisory or team lead experience (preferred)
Company
CooperCompanies
CooperCompanies (Nasdaq: COO) is a leading global medical device company focused on helping people experience life’s beautiful moments through its two business units, CooperVision and CooperSurgical.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Agostino Ricupati
SVP Finance - Tax and Chief Accounting Officer
June White
Principal Business Partner, Inclusion & Diversity
Recent News
2024-05-04
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