Ford Motor Company · 1 week ago
IT Sr Software Engineer
Dearborn, MI
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expFord Motor Company is a global leader in mobility solutions, dedicated to building a better world through advanced technology. They are seeking an IT Senior Software Engineer to provide technical leadership and hands-on engineering for the Ford Service Reservation and Lincoln Service Reservation systems, enhancing customer and dealer service experiences. The role involves mentoring team members, collaborating with cross-functional teams, and driving innovative solutions in a cloud-native environment.
AutomotiveAutonomous VehiclesManufacturingTransportation
Responsibilities
This is an Engineering leadership role overseeing the design and delivery of complex partner/Dealer Management Systems integrations with micro service ecosystem
The FSR/LSR+ team is responsible for the systems and technology powering the Mobile Service scheduling Dealer Experience and customer service scheduling experiences for in-person, Pickup & Delivery, and Mobile Service on FordPass, Tier3Web sites, owner.ford.com for retail customers, enable Ford Pro business. and the other regional markets, as part of the holistic Omni-Channel, global, platform Commerce team
Model the use of modern software engineering practices (TDD BDD, CI/CD, Shift left, API first design language etc..) to support integration with existing Ford software products as well as external cloud-based services
Collaborate with Ford’s Enterprise Architecture organization to rationalize technologies, further leverage current technology offerings already in use, and identify gaps/opportunities
Implement a talent system to review existing team capabilities (internal and external) and build and promote practices to develop a world-class software engineering team
Provide thought leadership for the development, structure, technology of Ford with skills in strategic planning, goal setting, processes development, and creating opportunities for professional development within technology teams
Work collaboratively with cross-functional teams, including engineers, developers, and product owners, to define technical requirements and devise solutions that align with business objectives
Continuously evaluate, collaborate with senior tech architects and integrate new GCP features, services, and technologies to enhance the performance, reliability, and scalability of our cloud-native applications and infrastructure
Strategize & work with senior leaders across Ford’s engineering organization to make significant, measurable impact on a global scale by innovating and operating with an iterative, agile, and user-centric perspective
Manage Global teams – Team members currently in US but footprint maybe extended to other regions in the future
Provide engineering leadership for CX and drive a world class best in class CX experience for FSR/LSR+
Help business partners understand iterative development approach and focus on delivering a Minimum Viable Product (MVP) and releases through careful and deliberate prioritization
Initial team size will include around 10 positions of associates and purchased service capacity with external partners
Provide technical mentoring to team members
Be hands-on as required and help team with design, problem solving and integrations
Cross team collaboration with other teams in the portfolio
Qualification
Required
Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or equivalent combination of relevant education and experience
10+ years of hands-on experience in software engineering, programming, and solution design with technologies such as Java, React, Node.js, SQL and no SQL Databases and Cloud
4+ years of experience or awareness of microservices architecture, cloud-native architectures, event-driven architectures, APIs, domain-driven design, and public cloud (Google Cloud preferred)
3+ years of experience with Customer Facing Applications/websites
3+ years of experience in multiple programming languages, with thorough knowledge of multi-threading, concurrency, and parallel processing concepts, including scalability, performance, and consistency in a microservices-driven architecture, technical patterns
3+ years+ of experience in leadership roles including having a strong technical background, with the ability to be hands-on, earn respect, and mentor top individual technical talent
Proven facilitation skills - able to effectively drive discussion among diverse perspectives and reach a decision or recommendation
Effectively work with cross-functional teams across the organization – inside and outside of the technology and software organization
Ability to lead through change and ambiguity
Preferred
Master's Degree in Computer Science, Computer Engineering, Systems Engineering or related field
Familiarity with serverless technologies, Kubernetes, Docker, and DevOps practices for building scalable, reliable, and available solutions, as well as performance testing
Familiarity delivering Micro Front Ends using REACT/Node.js, React/Java and backend Micro services
Experience with cloud-native systems, transactional systems, multi-tenancy, high availability (five-nines), and containerization technologies
Experience in collaborating and partnering with other technical domain experts, such as cloud, security, SRE, and DevOps
Experience or awareness in building structured, semi-structured, and unstructured data stores, with a solid understanding of RDBMS and No-SQL databases, and strong exposure to data modeling and data access patterns
Ability to identify, troubleshoot, and resolve complex technical issues related to cloud-native applications and infrastructure
Ability to champion and drive hands-on implementation of AI driven solutions including but not limited to coding agents, CI/CD Optimizations etc
Familiarity with Pub Sub patterns and architectures
Excellent communication and interpersonal skills
Ability to work effectively in a remote/virtual work setting with other global team members
Benefits
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Motor Company
We don't just make history -- we make the future.
10001+ employees
H1B Sponsorship
Ford Motor Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (980)
2024 (810)
2023 (662)
2022 (970)
2021 (630)
2020 (364)
Funding
Current Stage
Public CompanyTotal Funding
$16.23BKey Investors
US Department of EnergySoros Fund Management
2025-07-29Post Ipo Debt· $3B
2023-08-17Post Ipo Debt· $4B
2023-06-22Debt Financing· $9.2B
Leadership Team
James Farley
Chief Executive Officer
Efrat Barit
COO
Recent News
2026-01-09
Company data provided by crunchbase