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Yugabyte · 3 days ago

Account Manager(San Francisco)

United States

Full-time

Remote

Senior Level

$180K/yr - $200K/yr

5+ years exp

Yugabyte is on a mission to become the default transactional database for enterprises building cloud-native applications. The Account Manager will be responsible for managing and growing relationships with existing enterprise customers across North America and Latin America, ensuring customer satisfaction and driving renewals while identifying opportunities for expansion within current accounts.

Cloud InfrastructureDatabaseEnterprise SoftwareOpen Source

No H1B

Responsibilities

Proven experience managing enterprise accounts in a high-growth database, cloud, or infrastructure technology company

Track record of driving expansion and renewals within existing customers, contributing to consistent ARR growth

Strong understanding of Challenger Sales and MEDDIC principles, with the ability to apply them to account growth and customer success

Skilled at identifying upsell and cross-sell opportunities by understanding customer goals and aligning them with YugabyteDB’s capabilities

Hands-on approach to managing customer relationships—balancing strategic account planning with day-to-day responsiveness

Qualification

Account managementSales executionChallenger SalesDistributed databasesCloud infrastructureData-driven mindsetCommunication skillsCollaboration skillsAttention to detail

Required

Proven experience managing enterprise accounts in a high-growth database, cloud, or infrastructure technology company

Track record of driving expansion and renewals within existing customers, contributing to consistent ARR growth

Strong understanding of Challenger Sales and MEDDIC principles, with the ability to apply them to account growth and customer success

Skilled at identifying upsell and cross-sell opportunities by understanding customer goals and aligning them with YugabyteDB's capabilities

Hands-on approach to managing customer relationships—balancing strategic account planning with day-to-day responsiveness

5-8 years of experience maintaining healthy pipelines of renewal and expansion opportunities through effective qualification and follow-up

Ability to communicate and reinforce YugabyteDB's business value to both technical and executive stakeholders

Attention to detail and operational discipline in managing multiple enterprise accounts and coordinating with internal teams

Strong communication and collaboration skills—able to partner effectively with Customer Success, Product, and Engineering to ensure customer satisfaction and retention

Data-driven mindset, using metrics and account analytics to forecast renewals, track usage trends, and identify growth potential

Knowledge of distributed databases, mission-critical enterprise software, or cloud infrastructure is highly beneficial