Electronic Arts (EA) · 2 hours ago
Développeur.se de logiciels sénior.e - GRC / Senior Software Engineer - CRM
Austin, TX
Full-time
Onsite
Senior Level, Lead/Staff
CAD$139K/yr - CAD$200K/yr
10+ years expElectronic Arts (EA) creates next-level entertainment experiences that inspire players and fans around the world. As a Sr. Software Engineer - CRM, you will lead a high-performing engineering team focused on leveraging Generative AI for personalized, data-driven marketing experiences across EA's global ecosystem.
ComputerMobilePublishingVideo GamesWeb Development
Responsibilities
Technical lead for an AI-first engineering team focused on marketing content workflows, localization, and automation
Design and develop scalable systems for creative generation, enabling dynamic, real-time messaging across channels
Accelerate the development of omni-channel content workflows to support web, email, and in-game marketing use cases
Partner with Product, Marketing, Data Science, and Engineering peers to align GenAI innovation with CRM strategy
Integrate with existing MarTech platforms and CRM tools to expand self-service capabilities for campaign creation
Contribute to closed-loop reporting, measuring effectiveness of marketing recommendations and ML solutions, iterating based on KPIs
Collaborate with broader EA technical stakeholders (IT, EADP, EAX, and DnA) to ensure infrastructure alignment and deliver end-to-end solutions
Qualification
Required
10+ years in software engineering, with at least 4+ years in a lead solution architect role for complex inter-connected systems
Experience building scaled products (>100M users) with global reach
Experience building large data solutions focused on individual customer behavior
Experience with shipping production code utilizing LLMs, prompt engineering, model tuning, and orchestration frameworks (e.g., LangChain, Bedrock, Copilot)
Familiarity with CRM and MarTech platforms (Salesforce Marketing Cloud, Adobe Experience Platform etc.)
Strong ability to partner across cross-functional teams, including product, commercial, marketing, and platform
Demonstrated excellence in written and verbal communication
Benefits
Paid time off (3 weeks per year to start)
80 hours per year of sick time
16 paid company holidays per year
10 weeks paid time off to bond with baby
Medical/dental/vision insurance
Life insurance
Disability insurance
401(k) to regular full-time employees
Vacation (3 weeks per year to start)
10 days per year of sick time
Paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave)
Extended health/dental/vision coverage
Retirement plan to regular full-time employees
Certain roles may also be eligible for bonus and equity
Company
Electronic Arts (EA)
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story.
10001+ employees
H1B Sponsorship
Electronic Arts (EA) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (139)
2024 (105)
2023 (207)
2022 (233)
2021 (198)
2020 (145)
Funding
Current Stage
Public CompanyTotal Funding
$2.2MKey Investors
TCVTrip Hawkins
2025-09-29Private Equity
2025-09-29Acquired
2019-01-01Post Ipo Equity
Leadership Team
Marija Radulovic-Nastic
Chief Technology Officer (CTO)
Laura Miele
COO & EVP of marketing, commercial
Recent News
2025-12-29
Company data provided by crunchbase