Service Technician - Large Ag Field Tech (Experienced) jobs in United States
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AHW LLC · 2 months ago

Service Technician - Large Ag Field Tech (Experienced)

AHW LLC is a company that specializes in agricultural and turf equipment services. They are seeking an experienced Service Technician to perform complex diagnostics, repairs, and maintenance on customer equipment while ensuring customer satisfaction and adherence to safety protocols.

Manufacturing

Responsibilities

Performs complex on-site diagnostics and repairs on agricultural and/or turf equipment and established Ag Management Solutions (AMS) products
Participates in required Service EDUCATE Training programs
Supports customer clinics
Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
May promote and sell dealer service programs directly to customers
May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle
Maintains current knowledge of John Deere and competitive products
Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
Follows all safety rules and regulations in performing work assignments
Completes all reports and forms required in conjunction with work assignments
Accounts for all time and material used in performing assigned duties
Maintains a safe working environment and adheres to company safety program at all times
Performs other duties as assigned

Qualification

On-site service repairsMechanical systems knowledgeElectrical systems knowledgeHydraulic systems knowledgeService Advisor proficiencyCustomer service skillsAdvanced Service Technician certificationLift 75 lbsBasic computer functionsValid driver’s license

Required

3+ years of experience performing on-site service repairs
Outstanding interpersonal and customer service skills
Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures
Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
Ability to use Service Advisor and basic computer functions
Ability to operate vehicles and equipment used for diagnostic purposes
Ability to lift at least 75 lbs. repeatedly
High School Diploma or equivalent experience
Valid driver's license

Preferred

Advanced or Master Service Technician certification
Associates degree

Benefits

Health
Dental
Vision
Life
Disability
Accident
Critical illness insurance
Paid time off
401(k)
Cell phone allowance
Safety item reimbursements
AHW branded clothing
Training

Company

AHW LLC

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AHW is your trusted John Deere Dealer, and your source for new and used tractors, combines, sprayers, riding mowers and commercial equipment in east central Illinois and western Indiana.

Funding

Current Stage
Late Stage

Leadership Team

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Sean Hogan
Chairman CEO
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Company data provided by crunchbase