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General Dynamics Information Technology · 11 hours ago

AV Systems Engineer

Springfield, VA

Full-time

Onsite

Mid, Senior Level

$109K/yr - $147K/yr

5+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to the U.S. government. As an AV Systems Engineer, you will tailor cutting-edge audiovisual solutions to meet client needs and ensure the effective operation of AV equipment while providing customer support and troubleshooting assistance.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Daily conference room checks: verify all equipment is online, functioning and charged

Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity

Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup

Log all transactions with customers in ServiceNow

Troubleshoot and resolve AV issues

Qualification

Audiovisual SystemsCisco TelePresenceCisco WebExCisco JabberCustomer ServiceTroubleshootingCommunication Skills

Required

BS and 5+ years of experience and/or equivalent combination of years of experience/education

Willingness and ability to obtain a high level government security clearance

Experience supporting telephony, video, network and/or other collaboration devices

Experience providing customer service and end user support

Hands on experience troubleshooting and resolving A/V issues

Strong written and verbal communication skills

5 + years of related experience

US Citizenship Required

Preferred

Minimum of four years' experience with AV technologies

Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber

Benefits

A variety of medical plan options, some with Health Savings Accounts

Dental plan options

A vision plan

A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks where possible

A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees