Plain · 2 months ago
Talent Partner (GTM)
San Francisco, CA
Full-time
Onsite
Senior Level
$160K/yr - $200K/yr
5+ years expPlain is redefining customer support for the next generation of B2B companies, and they are seeking a Talent Partner to build their GTM team in San Francisco. This role focuses on full-cycle recruiting across Sales, Marketing, and Customer Success, while shaping the hiring process and enhancing the candidate experience.
B2BCustomer ServiceDeveloper ToolsOperating SystemsSoftwareTechnical Support
Responsibilities
Build a world-class candidate experience: Make the process fast, thoughtful, and transparent. Every candidate should leave feeling respected and energized, whether they get the job or not
Own GTM hiring: Lead full-cycle recruiting across Sales, Marketing and CS. Partner closely with Youmna (Head of Opes) and Simon (CEO) to define what great looks like for each role and how to find it
Source outstanding talent: Plain’s brand in SF is still being built, so this role is about creating momentum - reaching out, connecting, and selling great people on the journey we’re on. You’ll make sure top talent knows who we are and why Plain should be part of their story
Shape how we hire: Create simple, scalable frameworks that help us make better decisions and move fast without compromising quality
Bring talent insights: Share what you’re seeing in the market - trends, comp data, candidate feedback - to help us stay competitive and sharp
Build Plain’s presence in SF: We want someone who’s excited to host events, meet great people, and make Plain known as one of the best places to work
Qualification
Required
At least 5 yrs of experience recruiting for GTM roles at early-stage B2B SaaS companies
Are hands-on and proactive, quick to source, follow up, and close without letting things slip
Have strong networks in Sales, Marketing, or CS and know how to tap into hidden talent
Communicate clearly and thoughtfully with candidates and teammates alike
Balance scrappiness and structure, are happy working through ambiguity while putting better systems in place
Have worked as part of a global team and value async work as much as real-time collaboration
Are based in San Francisco (or open to being here most of the week). You'll spend at least three days a week in the office Tues-Thurs, starting your day early to overlap with our team in Europe
Are excited to take Plain's recruiting to the next level by building on what's already in place and shaping how we grow GTM in SF
Company
Plain
Customer support for modern tools. Fast, flexible and extendable.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$21MKey Investors
Battery Ventures
2025-02-10Series A· $15M
2022-11-09Seed· $6M
Recent News
Index Ventures
2025-04-14
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