IST Management ยท 3 hours ago
Front Desk / Receptionist
Cambridge, MA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrIST Management is a rapidly growing e-Discovery and facilities management company in the U.S. They are seeking a Front Desk / Receptionist to provide superior hospitality and reception services while offering general administrative support. The role involves managing client interactions, conference room bookings, and maintaining office procedures.
ConsultingCRMInformation Technology
No H1B
Responsibilities
Professional and friendly customer service; verbal and written interaction with internal and external clients
Greet clients and visitors, create security badges, direct phone calls to appropriate personnel
Conference Room Management (booking and reception services, setting up/breakdowns for meetings, catering assistance, other related tasks as needed)
Mailroom services, shipping and receiving, light facilities services including vendor management
Consistently adhere to business procedure guidelines; take direction from supervisor
Participate in cross-training; Maintain all logs and reporting documentation; high attention to detail
Adhere to all safety procedures; perform other tasks as assigned
Qualification
Required
High School Diploma or GED required; authorization to work for any employer in the US required
Microsoft Word and Excel proficiency required and may be tested; Familiarity with MS Teams
Possess prior hospitality or customer service experience
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment; willingness to cross-train for other job functions
Ability to meet employer's attendance policy
Ability to lift up to 50 lbs on occasion/as needed
Ability to walk and stand for extended periods of time
Preferred
Prior experience in a reception or administrative role is a huge plus!
Benefits
Medical
Dental
Vision
STD
LTD
Life
401k
PTO
Pet Insurance
Bonus Incentives!
Company
IST Management
IST Management Services, Inc is an outsourcing company specializing in the life cycle management of your information: From incoming mail, to complex print jobs, to eDiscovery and litigation processing, to complete records and electronic document management solutions.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Hal Blackman
CEO
D
Daniel Blechinger
Chief Information Officer
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