Amazon · 1 day ago
Program Manager, E-Commerce
Austin, TX
Full-time
Onsite
Mid Level
$67K/yr - $143K/yr
3+ years expAmazon is looking for a Program Manager to join their E-Commerce Business Team. The role focuses on driving critical business inputs to Whole Foods Market and Amazon Fresh’s e-commerce channels, leading program definition and execution in partnership with various departments to enhance customer experience and industry innovation.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Executes assigned E-commerce programs and projects
Identifies and recommends optimizations for program execution based on competitive analysis, customer insights, customer feedback, and assessment of business results
Develops program-specific tactics and goals to achieve business and customer engagement objectives
Leads execution of programs, including:
Managing timelines
Managing budgets
Program status communication
Ensures / develops weekly, monthly, and quarterly reporting for Ecommerce programs
Identifies reporting requirements and ensures access to program-related data
Partners with marketing analytics to assess metrics / dashboard and identify key performance insights
Maintains awareness of Ecommerce trends, developments, and best practices
Provides coaching and mentoring for new TMs
Serves as a resource on WFM capabilities and captainships
Informally shares appreciation and feedback to improve the performance of others
Qualification
Required
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Understanding of Ecommerce strategy, planning, and execution
Good quantitative and financial analysis skills
Good analytical skills
Excellent communication skills, including written, verbal, and listening
Presents information and responds to questions with guidance, one-on-one, and with internal and external customers
Tailors communication approach to specific situations and audiences
Ability to leverage, influence, navigate, and build partnerships across business teams
Impacts the quality of own work and that of the team
Ability to build and nurture relationships with cross-functional Team Members
Understands standard project management methodologies and requirements
Ability to plan, estimate, organize, and monitor projects
Ability to keep projects on track financially, creatively, and in accordance with stakeholder deadlines
Understands company, business unit, and/or project strategy, goals, and objectives
Able to identify alignment / misalignment of team / program goals with larger organizational strategy, goals, and objectives
Understands the WFM product mix, supply base, and retail operations
Preferred
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-14
2026-01-14
2026-01-14
Company data provided by crunchbase