First Internet Bank · 6 hours ago
Systems Analyst
Fishers, IN
Full-time
Onsite
Entry Level
1+ years expFirst Internet Bank is dedicated to finding a better way to bank and doing things that have never been done before. As a Systems Analyst, you will provide technical support for third-party software applications, interact with various departments, and ensure employees are trained on software features.
BankingFinancial ServicesInternet
Responsibilities
Acts as a technical expert for banking operations products and systems, deeply understanding how our operations systems function, interact with one another and how to troubleshoot complex client and vendor issues
Provide daily support to staff by responding to help tickets with issues and questions
Work with business leaders to optimize the configurations and implement new features as business needs dictate, develop training materials, and train employees on the new features
Collaborate with vendors and the technical team to gain a thorough understanding of project functionality and provide insight on implementation
Perform testing and troubleshooting of systems/applications
Create and update documentation
Qualification
Required
A minimum of one year of relevant education or financial institution experience required
Strong analytical skills, accuracy and attention to detail are required
Ability to think through problems, identify hidden issues as well as stated issues, to provide an accurate analysis and to explore solutions required
Interpersonal skills to interact positively and effectively with team members and all levels of business users and management required
Ability to communicate technical information to non-technical people through both written and verbal means required
Ability to follow through with problem resolution quickly and communicate status throughout resolution cycle required
Excellent organizational and time-management skills, including prioritizing multiple tasks required
High degree of initiative required
Capability of working under limited supervision required
Ability to work a flexible schedule required
Preferred
Understanding of online banking and card processing preferred, but not required
Knowledge of database models a plus
Experience working in an Agile environment preferred, but not required
Proficiency with testing and troubleshooting various software applications, including writing and executing test plans preferred
Benefits
Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
Professional Development Reimbursement
At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
Eleven Paid Holidays
Paid Volunteer Time
Annual First Internet Bank-branded merchandise allowance
Company
First Internet Bank
First Internet Bank is an FDIC-insured institution that provides real-time transaction services. It is a sub-organization of First Internet Bancorp.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Brown
First Vice President - Finance - Fintech and Special Projects
Lorraine Ortiz
Chief People Officer
Recent News
2025-10-27
Morningstar.com
2025-10-23
2025-10-21
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