OBSIDIAN #TheNewAlternative · 2 months ago
CMBD Adminstrator
Springfield, VA
Full-time
Onsite
Mid Level
3+ years expObsidian Solutions Group LLC is a fast-growing professional services firm based in Fredericksburg, VA, focused on delivering technology-enabled solutions. They are seeking a Mid CMDB Administrator responsible for managing and maintaining the Configuration Management Database (CMDB) within the ITIL framework, ensuring accurate representation of services and data integrity.
AnalyticsBusiness DevelopmentHealth Care
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Configure and deploy ServiceNow Discovery across multiple networks to ensure comprehensive asset and service visibility
Implement and optimize Cloud Discovery to capture multi-cloud infrastructure components
Prepare and configure Service Mapping, ensuring application services are accurately represented in the CMDB
Fine-tune Identification and Reconciliation Engine (IRE) rules to prevent duplicate CI records and improve data integrity
Collaborate with stakeholders to define discovery schedules, credential requirements, and best practices
Troubleshoot and resolve discovery issues, ensuring proper data ingestion into the CMDB
Work with ITSM and CMDB teams to improve data accuracy and maintain alignment with ITIL best practices
Provide documentation and knowledge transfer to internal teams
Other duties as assigned
Qualification
Required
Bachelor's Degree and 3+ years of relevant experience or
Associate's Degree and 5+ years of relevant experience or
High School Degree and 8+ years of relevant experience
Hands-on experience with ServiceNow Cloud Discovery (AWS, Azure, GCP)
Strong understanding of Service Mapping principles and data modeling
Experience configuring and optimizing IRE rules for CI reconciliation
Strong scripting skills (PowerShell, Python, or JavaScript) for automation and troubleshooting
Active TS/SCI clearance
Ability to successfully obtain CI Poly
Knowledge of network protocols, IP addressing, and infrastructure components
Ability to analyze and interpret large datasets within the CMDB
Strong problem-solving skills and ability to work in a fast-paced environment
Strong analytical and troubleshooting skills
Ability to learn quickly and work collaboratively in a team environment
Preferred
ServiceNow Certified System Administrator (CSA) or working towards a CMDB/Discovery certification
Experience with ITSM and ITOM modules in ServiceNow
Exposure to cloud platforms (AWS, Azure, GCP)
Benefits
Highly competitive compensation package
Exceptional benefits
Company
OBSIDIAN #TheNewAlternative
We help healthcare providers gain access to #TheAlternative analytics and business solution platform.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase