EBANX · 3 days ago
[Talent pool] Key Account Managment Specialist
San Francisco, CA
Full-time
Hybrid
Mid LevelEBANX is a global fintech founded in 2012 with a mission to be the leading payments partner in rising markets. They are building a Talent Pool for a future Account Manager role focused on driving growth with international merchants and ensuring the best possible experience for customers working with EBANX.
E-CommerceFinancial ServicesFinTechPayments
Responsibilities
Managing current large merchants with a focus on driving YOY revenue growth by executing strategic commercial growth plans
Developing and driving pipeline of new products, market expansion, and share of checkout opportunities, to increase volume and revenue within each merchant relationship
Develop and maintain a trusted relationship, acting as the voice of the customer: learning merchants' product pain points and expansion plans, understanding their priorities and urgency, and effectively communicating this across internal cross-functional teams
Outstanding internal and external communication - respond to client's demands and correctly address, convey compelling value propositions, inform merchant's of EBANX's product roadmap, ability to communicate sensitive news to the merchant
Monitor, measure, and propose strategies to continually improve merchant performance, payment method optimization, market penetration, and brand advancement
Close collaboration and partnership with a diverse cross functional team (e.g. product, marketing, subject matter experts, operations, risk, legal, and finance) to maximize merchant satisfaction and reference ability
Maintain a strong understanding of our competitive landscape and business strategy, and the competitive landscape
Diligently report on sales pipeline progression within Salesforce.com; requires a high level of organization
Provide feedback to leadership on ways to optimize the sales cycle, enhance sales channels, and improve corporate brand awareness
At all times you will be a positive representative of the company and its brand and will conduct all sales activities with the highest degree of professionalism
Reporting directly to the Global Leader of Merchant Success - Americas and Europe
Qualification
Required
Experience as Account Manager or Business Development with a tenure of exceeding targets
Must have experience in payments
Understanding of merchant payment environment and needs
Analytical skills, high level of organization, attention to details
Proven experience using Salesforce CRM to manage pipelines, forecast revenue, and drive sales process discipline
Ability to translate CRM and data insights into actionable account or territory strategies
A self-starter who is comfortable in an entrepreneurial and fast paced setting
Tenacious and resilient with a positive, solution-oriented attitude
Confident, articulate, and professional communication, presentation, and persuasion skills
Excellent planning, prioritization, and time management discipline
Must have a valid passport and be willing to travel (up to 30% of the time)
Fluent English (we will test it)
Preferred
A secondary language is a plus
Benefits
A challenging environment, with opportunities to grow
Spanish, English or Portuguese classes
WAVES (bonus) - Program of goals and results (variable compensation)
EBANX Education: budget for long courses
EBANX Skills: budget for workshops and courses
EBANX Flexible: birthday Day Off
EBANX Health: Health and Dental Insurance, with subsidy for dependents, and medicine subsidy for ebankers
Hello ebanker: psychology, finance and legal orientation
Company
EBANX
EBANX is the go-to payments platform for global companies in emerging markets.
Founded in 2012
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$460MKey Investors
Advent InternationalFTV Capital
2021-06-15Private Equity· $430M
2019-10-16Undisclosed
2018-01-31Undisclosed· $30M
Leadership Team
João Del Valle
Co-founder & Chief Executive Officer
Wagner Ruiz
Co-founder & Board Member
Recent News
2025-12-12
Company data provided by crunchbase