Sport Ortho Urgent Care ยท 3 months ago
FLOAT PATIENT SERVICE REPRESENTATIVE
Spring Hill, TN
Full-time
Onsite
Entry Level
1+ years expSport Ortho Urgent Care is an outpatient practice focused on orthopedic care. The Patient Service Representative will be the first point of contact for patients, ensuring a welcoming and efficient experience while assisting with administrative duties and patient navigation.
Health CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Greet patients and provide excellent customer service at check-in and check-out
Collect and record accurate demographic and insurance information
Process insurance verifications, pre-authorizations, and referrals
Schedule patient appointments and follow-up visits
Collect patient responsibility payments, including copays, coinsurance, and prior balances
Answer phones and respond to patient inquiries in a professional manner
Support providers and staff with administrative needs for smooth clinic operations
Qualification
Required
1+ year of experience in healthcare administration
Preferred
College degree
Strong customer service and communication skills
Knowledge of medical practice procedures, terminology, and EMR systems
Familiarity with insurance verification and pre-authorization procedures
Team-oriented mindset with attention to detail
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Paid Time Off (PTO)
Company
Sport Ortho Urgent Care
Sport Ortho Urgent Care is one of the largest orthopedic providers in Tennessee.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-18Acquired
Company data provided by crunchbase