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SimpliGov · 2 months ago

Professional Services Project Manager

United States

Full-time

Remote

Mid Level

4+ years exp

SimpliGov is a leading provider of cloud-based automation solutions that empower state and local governments to streamline operations. They are seeking a detail-oriented, client-focused Professional Services Project Manager to lead and manage the successful implementation of their platform for government clients.

GovernmentGovTechInformation TechnologySaaSSoftware

No H1B

U.S. Citizen Only

Responsibilities

Leads end-to-end project delivery for SimpliGov platform implementations, from kickoff through go-live and post-launch support

Serves as the primary point of contact for clients throughout the project lifecycle, ensuring clear communication, accountability, and client satisfaction

Defines project scope, goals, and deliverables in collaboration with clients and internal stakeholders

Develops and manages detailed project plans, schedules, and resource allocations

Manages internal teams including business analysts, solution engineers, and technical consultants

Identifies and manages project risks and issues, escalating as needed

Conducts regular project status meetings and provide updates to clients and internal stakeholders

Ensures projects are delivered on time, within scope, and within budget

Contributes to continuous improvement of implementation methodologies and best practices

Support the development of Statements of Work (SOWs) and change orders

Leverages project management software to create dashboards, reports and automated follow ups. Leverages AI to identify risks and late tasks

Qualification

SaaS ImplementationProject ManagementAgile MethodologiesProject Management ToolsPMP CertificationClient Relationship ManagementBusiness Process AutomationCommunication Skills

Required

4+ years of experience managing software implementation or SaaS projects, preferably within Professional Services or consulting environments

Strong understanding of project management methodologies (Agile, Waterfall, or hybrid)

Proven ability to manage multiple client-facing projects simultaneously

Exceptional client relationship and stakeholder management skills

Excellent verbal and written communication abilities

Strong organizational and time-management skills

Experience using project management and collaboration tools (e.g., Jira, Smartsheet, Asana, Confluence)

Preferred

Experience working with or for government agencies or public sector clients

Knowledge of business process automation or no-code/low-code platforms

PMP, CSM, or equivalent project management certification

Benefits

Medical, dental, and vision insurance plans, with 80% employer contribution for employees and 75% for dependents (contributions based on base-level plan; buyup plans available at additional costs)

Company-sponsored life, short-term, and long-term disability insurance

11 Paid holidays

Flexible paid time off policy

401k plan with 4% employer match

Monthly stipends for home office expenses

Monthly wellness stipends

Mission-driven company focused on transforming government services for the better.

Collaborative and inclusive team environment.

Competitive compensation and benefits.

Opportunities to work on impactful, meaningful projects with public sector clients.