Included Health · 15 hours ago
Staff Software Engineer, Visit Experience Team
United States
Full-time
Remote
Lead/Staff
$174K/yr - $295K/yr
8+ years expIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. The Visit Experience team is seeking a Staff Software Engineer to lead architecture and development for large-scale backend systems that support live video and virtual visit workflows, ensuring high availability and seamless patient-provider interactions.
Health CareHospitalMedicalmHealth
Responsibilities
Lead architecture and development for large-scale, distributed backend systems supporting live video and virtual visit workflows
Design APIs, services, and infrastructure that ensure high availability, resilience, and low latency in video conferencing environments
Partner with product, design, and frontend/mobile teams to deliver seamless visit experiences across devices
Guide innovation in video quality, reliability, and integrations (e.g., scheduling, EMR, messaging, and real-time transcription)
Mentor and coach engineers, raising the technical bar
Qualification
Required
8+ years of backend engineering experience
Strong distributed systems background, including microservices, APIs, cloud infrastructure (AWS/GCP), and event-driven architectures
Proficiency in one or more backend languages (e.g., Go, Java, Scala, and Python)
Experience building systems that require real-time reliability and fault tolerance
Experience setting long-term technical vision, influencing cross-team strategy, and leading complex projects
Experience communicating updates and resolutions to customers and other partners with an ability to partner across product, design, and clinical teams
Benefits
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work
Company
Included Health
Included Health provides a combination of virtual care, navigation, and communities-based healthcare services.
1001-5000 employees
H1B Sponsorship
Included Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (9)
2023 (8)
2022 (6)
Funding
Current Stage
Late StageTotal Funding
$344MKey Investors
The Carlyle GroupGreylockVenrock
2020-09-09Series E· $175M
2018-05-02Series D· $66M
2017-01-01Series Unknown
Leadership Team
Owen Tripp
Chief Executive Officer
Wade Chambers
CTO & SVP of Engineering
Recent News
Business Wire
2025-12-11
Company data provided by crunchbase