NEOGOV · 4 months ago
Bilingual Client Service Specialist, Dental (Mobile)
Houston, TX
Full-time
Hybrid
New Grad, Entry Level
0+ years expHarris County Public Health (HCPH) is a network of public health professionals dedicated to improving health outcomes. The Bilingual Client Service Specialist is responsible for supporting dental programs, facilitating patient registration, and ensuring efficient operations for community and school-based dental services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide preparation, set-up, and support for dental programs and events, encompassing patient registration, preparation, and event logistics
Prepare and assemble supplies and documents required for dental events, maintain an inventory of dental resources, and ensure timely submission of requests for additional supplies
Greet patients/participants upon arrival, coordinate patient registration, and ensure proper integration of all event/visit documents into the appropriate computer program
Maintain an active, reliable presence at health fairs and other community venues, furnishing accurate information for community members seeking dental services within HCPH programs
Conduct follow-up calls and communication with patients/participants and prospective individuals
Answer telephone inquiries, screen calls to determine the nature and urgency of inquiries, refer calls as appropriate, and schedule appointments with dental clinical staff. Instruct patients as needed regarding further resources, confirm scheduled appointments, and update appointment status in Dentrix electronic records
Prepare and utilize reports to ensure accuracy, support proper records documentation, and document patient and community encounters. Additionally, perform patient eligibility screening and verify insurance eligibility
Provide age-specific dental education to patients and participants. Other duties as assigned
Qualification
Required
High School diploma or GED equivalency
Health related technical field certification or Associate's degree
Six months experience in a clinical office setting or community program
Valid Texas Driver's License
Basic Life Support for Healthcare Providers or CPR
Must be bilingual (English/Spanish)
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent communication skills (verbal and written)
Ability to work well with public and staff members
Must use your personal mobile device for our Multifactor Authentication process
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule
METRO RideSponsor Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase