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Relevance AI · 5 hours ago

Pre- Sales Solutions Engineer

San Francisco, CA

Full-time

Hybrid

Mid Level

3+ years exp

Relevance AI is building the home of the AI workforce and is seeking a Pre-Sales Solutions Engineer to partner with Account Executives and Enterprise prospects. The role focuses on pre-sales activities, including leading technical discovery, designing solution architectures, and building high-impact demos on a low-code/no-code platform.

AnalyticsArtificial Intelligence (AI)Generative AIMachine LearningSoftware

No H1B

Responsibilities

Lead technical discovery to map business goals, requirements, constraints, and success criteria

Design solution architectures and reference patterns; produce clear diagrams and option trade-offs

Build and run high-impact POCs/POVs: scope, success metrics, timelines, and stakeholder alignment

Deliver tailored demos that showcase value, ROI/TCO, and operational impact; handle objections and competitive differentiation

Validate integration feasibility with customer systems via APIs (REST/GraphQL), webhooks, and auth (OAuth2/SAML/JWT); create sample requests and snippets

Prototype agent workflows, prompts, tools, and light RAG; set evaluation and guardrails for quality

Respond to RFIs/RFPs and security reviews (data residency, SOC 2, SSO, network options) with crisp, accurate answers

Estimate implementation effort and contribute to SOWs/LOEs; ensure a clean handover to post‑sales

Capture customer feedback and influence product roadmap; package reusable demo assets and patterns

Partner with Account Executives for deal strategy, multithreading, and forecast accuracy

Qualification

Pre-Sales Solutions EngineeringAPIs (REST/GraphQL)PythonLow-code/AI platformsCloud basics (AWS/GCP/Azure)GenAI/LLMsCustomer communicationSolution diagrammingSecurity reviewsStorytelling

Required

3+ years in Pre‑Sales/ Solutions Engineering for SaaS or platforms (Enterprise focus preferred)

Strong customer communication and storytelling; confident presenting to executives and engineers

Technical fluency: APIs (REST/GraphQL), auth (OAuth2/SAML), Postman/Insomnia, OpenAPI/Swagger; hands‑on with Python for prototypes and integrations

Familiarity with GenAI/LLMs: prompt design, basic RAG, embeddings, vector DBs, and major model providers (OpenAI, Anthropic, Azure/Vertex)

Experience building demo environments and POCs on low‑code/AI platforms; ability to translate business needs into practical solutions

Working knowledge of cloud basics (AWS/GCP/Azure), data privacy/security considerations, and responding to RFPs/security questionnaires

Bonus: solution diagramming (Lucid/Mermaid), MEDDICC/solution selling exposure, and creating reusable demo kits

Benefits

Health Insurance Contribution – Relevance AI contributes to the cost of individual medical, dental, and vision insurance for employees.

Commuter Benefits – Save on your commute with pre-tax deductions for transit and parking expenses

Unlimited Annual Leave – Flexible time off policy to rest, recharge, and take care of what matters most

ESOP – Employee Stock Ownership Plan so you can grow with the company

AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills

Parental Leave – We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent

Milestone Merch – Celebrate your work anniversaries with customised Relevance AI swag

Food, Drinks & Community – Stay energised with free breakfasts, healthy snacks, and a fully stocked fridge of drinks. Enjoy team lunches provided every Thursday and Friday, plus Uber Eats dinners and regular catered office meals throughout the week. As the home of the AI workforce, we also host vibrant community events featuring thought leaders, industry partners, and the wider tech community.

Quarterly Team Events – Build stronger connections through fun, meaningful team bonding experiences every quarter

Social Clubs – Share your hobbies and interests by joining or starting a club with your teammates. From hiking and chess to board game nights and social committee activities—there’s something for everyone!

Sonder EAP – Access 24/7 mental health and wellbeing support through Sonder, our Employee Assistance Program