Apply on Employer Site

Relevance AI · 3 weeks ago

Senior Solutions Engineer (Pre & Post Sales) - Travel Required

San Francisco, CA

Full-time

Hybrid

Mid, Senior Level

4+ years exp

Relevance AI is building the home of the AI workforce, empowering teams to delegate meaningful work to AI agents. As a Senior Solutions Engineer, you will collaborate with strategic enterprise customers to drive adoption and implement AI-driven solutions, requiring travel to client sites.

AnalyticsArtificial Intelligence (AI)Generative AIMachine LearningSoftware

No H1B

Responsibilities

Serve as the dedicated Solutions Engineer for strategic enterprise accounts, embedding with customer teams to drive adoption, measurable outcomes, and expansion

Partner with Account Executives, Solution Engineers, and other team members to identify, design, and implement new AI-driven use cases that expand customer value and product consumption

Own the full pre- and post-sales lifecycle - from discovery, value mapping, and technical demonstrations to integration, deployment, enablement, and ongoing optimization

Build, iterate, and deploy data workflows and API-based solutions using Python, GenAI models, and our platform’s SDKs

Tell the value story - translate complex technology into clear business outcomes, quantify ROI, craft executive-ready narratives, and position the company and our agents for expansion

Develop strong, multi-threaded relationships across large organizations, from end users to senior stakeholders, to influence adoption and uncover expansion opportunities

Communicate clearly and consistently with internal teams, providing visibility into account health, technical progress, and growth potential

Qualification

PythonAPIsGenerative AICustomer EngineeringTechnical DemonstrationsCommunication SkillsStorytelling SkillsSelf-starterAdaptability

Required

4+ years of experience in forward-deployed, solutions, or customer engineering roles spanning both pre- and post-sales

Proven success growing and expanding strategic enterprise accounts, with experience multithreading across complex organizations

Strong technical foundations with an engineering mindset; comfortable working with APIs, Python, and data workflows

Excellent communication and storytelling skills, able to translate complex technology into business value

Willingness and ability to travel extensively, including extended on-site engagements of up to three months

Self-starter with a startup mindset; adaptable, resourceful, and eager to drive impact in a fast-growing company

Preferred

Experience with Generative AI and LLMs is highly valued

Benefits

Health Insurance Contribution – Relevance AI contributes to the cost of individual medical, dental, and vision insurance for employees.

Commuter Benefits – Save on your commute with pre-tax deductions for transit and parking expenses

Unlimited Annual Leave – Flexible time off policy to rest, recharge, and take care of what matters most

ESOP – Employee Stock Ownership Plan so you can grow with the company

AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills

Parental Leave – We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent

Milestone Merch – Celebrate your work anniversaries with customised Relevance AI swag

Food, Drinks & Community – Stay energised with free breakfasts, healthy snacks, and a fully stocked fridge of drinks. Enjoy team lunches provided every Thursday and Friday, plus Uber Eats dinners and regular catered office meals throughout the week. As the home of the AI workforce, we also host vibrant community events featuring thought leaders, industry partners, and the wider tech community.

Quarterly Team Events – Build stronger connections through fun, meaningful team bonding experiences every quarter

Social Clubs – Share your hobbies and interests by joining or starting a club with your teammates. From hiking and chess to board game nights and social committee activities—there’s something for everyone!

Sonder EAP – Access 24/7 mental health and wellbeing support through Sonder, our Employee Assistance Program