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Martha's Table · 2 months ago

Volunteer Administrative Manager

Washington, DC

Full-time

Onsite

Mid Level

$47K/yr - $52K/yr

3+ years exp

Martha's Table is dedicated to supporting strong children, families, and communities, providing equitable practices and resources. The Volunteer Administrative Manager will oversee volunteer operations, manage scheduling and training, and execute recruitment and retention strategies to enhance volunteer engagement.

Education

Responsibilities

Establish and oversee a system for the collection and maintenance of data for accurate assessment of volunteer program outcomes

Manage day-to-day volunteer operations, including scheduling volunteers, responding to email and telephone inquiries, and troubleshooting volunteer problems

Maintain and update the volunteer database, ensuring accuracy for tracking hours, contacts, and reports

Develop and document standardized policies and procedures for all volunteer services

Collaborate with the Director of Volunteer Engagement to prepare reports of volunteer program outcomes to internal and external stakeholders

Commitment to Martha’s Table’s mission and core values of compassion, respect, teamwork, and accountability

Embodies and serves as a model for “The Martha's Table Experience” and our organization’s core values

Performs other duties as assigned

Develops tactics and plans to execute volunteer engagement strategies

Manage and serve as an internal point of contact for on-site volunteers

Manage the process to train, facilitate, and provide oversight for team members orienting and training new volunteers

Liaise and meet with the various program leaders within Martha’s Table to assess their volunteering needs

Facilitate recognition and retention efforts to create and assure meaningful experiences for all volunteers

Collaborate with the Programs team to support and develop activities for volunteer engagement programming to increase leadership skills for volunteers

Support the collaboration with the Communications team to create impactful content to support volunteer newsletters and communication

Support the collaboration with the Development team to expand the donor and volunteer network, and to enhance financial and volunteer contributions

Attend all MT Anchor Events to support volunteer management

Actively organize, coordinate, and manage the recruitment of volunteers with a focus on developing partnerships with social, civic, and community-based institutions and organizations

Manage existing partnerships with recurring volunteer groups

Qualification

Volunteer managementStakeholder engagementProgram managementPublic speakingData entryTime managementSpanish proficiencyWritten communicationVerbal communicationOrganizational skills

Required

Strong interpersonal skills with the ability to demonstrate Martha's Table's core values compassion, accountability, respect and teamwork to build strong internal and external relationships

Strong public speaking skills with the ability to strongly communicate Martha's Table's mission, approach, and volunteer engagement strategies and opportunities to large audiences internally and externally

Strong time management and organizational skills with the ability to organize and manage resources as well as efficiently deliver on competing priorities in a fast-paced environment

Strong written and verbal communication skills with the ability to effectively convey information regarding volunteering logistics to various internal and external stakeholders

Strong data entry skills with the ability to maintain clean and accurate volunteer data - with a focus on customer relationship management

At least 2 years of university, community college, business school, vocational, trade or technical school or at least 3 years of related professional experience in volunteer management, stakeholder engagement or program management

This position requires the completion of a satisfactory background check

Preferred

Proficient in verbal/written Spanish, preferred but not required

Experience with event planning (preferred)

Benefits

Tuition for continuing education, certifications, and professional development

Funding to unlock financially held transcripts

Flexible leave options

Company

Martha's Table

For nearly 45 years, Martha’s Table has worked to support strong children, strong families, and strong communities by increasing access to healthy food, quality education, and family supports in the District of Columbia.

Founded in 1980

Washington, District of Columbia, USA

51-200 employees